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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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July 07, 2021

Great service. My car was ready in about an hour. The car was Left clean and washed. Everyone was very curious. I would recommended this dealership. More

by MAMATILLIE89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

July 07, 2021

Did not do tire rotation on the inspection service that was due, yet check off as being done on inspection sheet. reported cabin filter was dirty yet it had been changed 3 weeks prior to inspection. Both More

by BHOLY1
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know the names
Jul 07, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us, BHOLY1. A member of management will be reaching out to you shortly regarding your visit. Ray Brandt Auto Group

July 06, 2021

Doug got my sons car in and answered all questions I had. More

by Rcure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug was able to take great care of you and your son's vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

July 06, 2021

Brad was very friendly and helpful, service was extremely fast. After several nightmares at Lakeside Toyota (they literally LOST my car..), this experience was the complete opposite. Ray Brandt does it right More

by a.muro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Jul 09, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

July 06, 2021

Excellent service. My service advisor, Harold LeBlanc, goes above and beyond to accommodate his customers/clients - I value and appreciate his concern, care and professionalism. More

by KTEDESCO57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Jul 09, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Harold was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

July 03, 2021

Service was friendly. The service definitely took longer than I expected though More

by ABONVILLAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Toyota of Kenner responded

Thanks for sharing your service experience with us. We appreciate your feedback! Ray Brandt Auto Group #WeMakeItEasy

July 03, 2021

In and out as promised with “no ups’ no extras.” Consistently the best dealer experience. Word word word word word who designed this survey anyway? More

by SESPRUILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team!' Ray Brandt Auto Group #WeMakeItEasy

July 02, 2021

I wish they had a maybe button. Things were great when I first started going. Once Ray passed its gone down hill. Hoping things will get better. More

by JDIGIORGIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giancarlos Chavez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bellow, James McEwen
July 01, 2021

The service was great. The work was completed quickly. Sheila explained all the work that needed to be completed. She told us how long it would take. More

by MORAM50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

July 01, 2021

Great people to work with. Professional and knowledgeable. I was hoping they would have washed my car after service. My friend had her car washed after she brought her car in for service. More

by sscrumley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc, Brad Miller, Erin McDonald
Jul 20, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are so glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

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