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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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July 23, 2021

Harold is fantastic . Harold lets you know what your truck needs or will be needing on the next service appointment. He gives you the cost so you will not have any surprises and you can decide if you More

by RREAMES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Sep 16, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Harold was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

July 22, 2021

Nice job. Good work. Took nearly 3 hours for service. Place was starting to empty out and lights were being turned off. Wondered if they forgot about me. An update would have been nice. Overall, the More

by NJ810
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us! Ray Brandt Auto Group #WeMakeItEasy

July 22, 2021

Doug Montabano is awesome fitting us in for service being so short handed on staff and got us taken care of for road trip. Thanks Doug More

by PAMANALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are so glad to hear that Doug was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

July 22, 2021

I like the way brad performs his work. Nice job. Professional service. Nice attitude. And every time he comes and updates on the progress until the service is finished. Keep it up! More

by Shavkat
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Jul 23, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Brad is able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

July 21, 2021

Brad and Doug worked to resolve my issues. Brad and Doug worked to resolve my issues. Having vehicle warranty information on file would be helpful to customers. Knowing my warranty i More

by tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Miller
Jul 21, 2021 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We are glad our team was able to resolve your issue. We appreciate your patience and we look forward to assisting you again! Ray Brandt Auto Group #WeMakeItEasy

July 20, 2021

Please with the service department but trying to call for an appointment was next to impossible. Took much longer than expected, but that was due to shortage of employees. More

by bcohen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Jul 20, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your feedback! Ray Brandt Auto Group #WeMakeItEasy

July 19, 2021

I was very pleased that Ray Brandt discounted the price of my diagnostic when it was discovered that a rattling noise was just a long-lost wiper. More

by Caleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Jul 19, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

July 18, 2021

I always have a great experience with the staff. Every time I come in with my truck or van, I’m greeted with smiles and courtesy More

by matthew.mapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Jul 20, 2021 -

Toyota of Kenner responded

Thanks for the great review. We are glad to hear that our team is able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

July 16, 2021

Only dealership I go to now. From the buying experience to the service is always excellent. I buy and service all my vehicles at Ray Brandt. More

by hpheltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Jul 20, 2021 -

Toyota of Kenner responded

Thanks for the great review. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

July 16, 2021

Needs help, no wash, no paper, no plastic, gas smell in cabin, had to have an appointment could not bring in on day off, and no donuts. More

by MCINTEE96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Toyota of Kenner responded

Thank you for sharing your experience with us, MCINTEE96. Someone from our management team will be contacting you shortly. Ray Brandt Auto Group

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