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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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September 17, 2021

Harold LeBlanc provides excellent service each time I come to have my car serviced he cares about me and my car More

by SHEILAL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Sep 17, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Harold was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

September 15, 2021

great people , great service. extremely courteous. have always used this service dept.. and it always meets my expectations. More

by JACK71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

September 15, 2021

Doug in service is an amazing service advisor and I always have the best experience when he helps me or my family! More

by BRITTANYSCHMIDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

September 08, 2021

I’m familiar with all the service techs I’ve been dealing with Ray Brandt for quite a while. The wait time in the lobby was very short. Keep up the good work. More

by HPSTAUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

August 26, 2021

Last time I will use the service department.Herold Last time I will use the service department. Herold really performed some pretty poor customer service skills and insulted a customer’s intelligence. More

by Last time customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harold Leblanc
August 25, 2021

It is a very good service I personally recommend using this location, thank you Ray Brandt see you again in my next service have wonderful days. More

by GUILLERMOK262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin McDonald
Sep 09, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

August 25, 2021

Great customer service. I have come to this location for more than 13 years. Staff at all levels have been great. Love my Toyota vehicle and this service location. It a little far in distance, but it is More

by JOSEPHWC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc, Erin McDonald
Sep 09, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team and your loyalty to Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

August 24, 2021

The service center was great. But I was concerned at the number of employees and customers that did not wear masks. I waited a while before my car was pulled out after completion. My car showed up because S More

by bdickson45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia went to get my car when it didn’t seem there was a porter available. , Brad Miller
Sep 16, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Sheila was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 19, 2021

They were great, from the scheduling of my appointment through the actual service. I'm always very satisfied when going to Ray Brandt Toyota. They're the best. More

by MZABALAOUI0430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 19, 2021

The service was great. When there was a problem, they work to quickly solve it and were very concerned about the delay. I appreciate the care they take. More

by JBMURLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc, Erin McDonald
Aug 23, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

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