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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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October 05, 2021

The staff of the entire dealership was experienced, patient and worked very hard to get me the best deal for my 2021 Toyota Highlander. My Salesman. Mr. James was exceptionally patient with me. I will More

by ethel.cammon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Oliveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2021

I left with issues that weren’t there when I arrived and I tried to call multiple times to resolve the issues, but either kept getting hung up on (not by a person, but the phone line) or got to an answering More

by MCc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erick Burgess Sr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
October 04, 2021

I had an appointment, arrived 30 minutes ahead and still took over 3 hours to gey oil change More

by RGUERRA3731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erick Burgess Sr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Toyota of Kenner responded

Thank you for reaching out to us. We appreciate your feedback. A member of management will reach out to you regarding your concerns. Ray Brandt Auto Group

October 04, 2021

Quick expert service & advice I loved making an appointment-only took 4( minutes for service. More

by mmalkiewicz
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Toyota of Kenner responded

Thanks for the great review. We are glad to hear our team was able to make your service experience with us an easy one! Ray Brandt Auto Group #WeMakeItEasy

October 04, 2021

I took my car in for an oil change and they put too much oil in my car! I took my car in for a wheel alignment only because I put new tires in my car and my came out driving horrible. I can most certainly s More

by BHMSCOOL
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Miller
October 04, 2021

1st I was told I would get a full tank of gas. I didn’t I had 100 miles to empty. 2nd I spent 40,000 on a car and you were not going to give me floor mats till I called back and asked. I live a hour and a ha More

by DANNIE0046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bang Bui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Romain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Toyota of Kenner responded

Thank you for taking the time to share your experience with us. We appreciate your feedback. A member of Management will be reaching out to you shortly regarding your concerns. Ray Brandt Auto Group

October 02, 2021

The Service was Good but I didn't feel like I was treated fairly with my payment More

by gennycaston16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Mr. Doug took great care of me as always , service was great and I always fill safe when ever they do repairs they are truly professional at Ray Brant Toyota. More

by BOBBY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

September 30, 2021

Great customer service and fast delivery of care. I was very satisfied with the qu More

by NANETTELEDET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Oct 04, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

September 30, 2021

I found prices went up higher. Getting too expensive. I wish you would get driver back. Its a hassle getting back and fourth More

by STEVEMON60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Oct 22, 2021 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback! Ray Brandt Auto Group #WeMakeItEasy

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