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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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October 15, 2021

Doing a great job. Will send my friends and family there. Very helpful. Didn't have to wait for a long time More

by MonkeyMinh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Miller
Oct 22, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

October 13, 2021

Consistent in quality & service… nice pleasant employees and thanks for the coffee service … easy appointment to schedule More

by MARILYN.ABADIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

October 12, 2021

They had my car for longer than originally stated because it took longer to find the issue. I asked about getting another tire in my price range and my question went unanswered. I was offered services perfor More

by keelymcd14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Douglas Montalbano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback. A member of Management will be reaching out to you shortly. We apologize for any inconvenience. Ray Brandt Auto Group

October 11, 2021

Brakes make no noise now, runs better. Sheila is always very helpful and explains everything. More

by lynnscarrdh
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Toyota of Kenner responded

Thank you for the great review. We are glad to hear that Sheila and our team were able to take great care of your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

October 11, 2021

Doug took care of getting my Rav 4 in for scheduled maintenance and got it back to me quickly. More

by BENNY0635
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

October 09, 2021

Doug Montalbano was very knowledgable and timely about my recommended repairs while waiting in your dealership. More

by DZAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

October 07, 2021

Service Department (Harold) got me in and out of there in no time at all. Thanks, Ray Brandt Toyota! Job well done! More

by WGERACI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Oct 14, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Harold was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

October 07, 2021

I’m always pleased with the service I receive,my service advisor Eric is great More

by PND47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are so glad to hear that Eric was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

October 07, 2021

the agent that help is very good at his job very professional he knows His job very well More

by BURKESAMUELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giancarlos Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Mena
October 07, 2021

will never go back here again. 2 and half hours for an oil change and tire rotation More

by TITANSFAN012173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shelia Leblanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Toyota of Kenner responded

Thank you for sharing your experience with us, TITANSFAN012173. A member of management will be reaching out to you regarding your visit. We apologize for any inconvenience. Ray Brandt Auto Group

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