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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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December 03, 2021

The service manager was very knowledgeable and provided the best servive in a reasonable time. More

by SAHANDI96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Montalbano
Dec 08, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

December 02, 2021

Always quick and efficient. I appreciate the way my car is always delivered on time as promised and the work is completed to my satisfaction. Last but certainly not least, Sheila has to be the best servic More

by DSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Sheila was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

December 01, 2021

My car was kept securely and returned clean and unscratched, exactly as I dropped it off More

by vette991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Dec 08, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are so glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

December 01, 2021

Very fast and polite ! Thankful to do business with such a great dealership! Thank you ! More

by AMANDANOLA14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

November 30, 2021

My tundra has been in the body shop for 4-1/2 months I messaged Fred the manager to see if they could help me speed up the repair got an auto response and no real response to my Inquire. I would not use More

by Chasrobards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Mena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Toyota of Kenner responded

Thank you for the review, Chasrobards. Your review has been sent to a Member of Management, and someone should be in contact with you soon. Ray Brandt Auto Group

November 29, 2021

This was my 2nd time going to Ray Brandt Toyota and again the service advisor Brad helped me get my car repaired on time and under budget. I recommend Brad for all service advice and repairs. More

by NGYENDYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Dec 08, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Brad was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

November 29, 2021

Thanks to Brad and the team my car got it’s much needed service. You guys are doing a great job. More

by keyplay1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Dec 08, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Brad was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

November 27, 2021

Appt was made ahead of time. Had initial problem with car rental - however Doug later that day provided me with a new loaner (LOVED THE NEW HIGHLANDER) Services were provided very quickly - more than us More

by NPEIKERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are so glad to hear that Doug was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

November 26, 2021

Always friendly service by Service Team members and Technicians. I am happy with the service I receive at Ray Brandt in Kenner. More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc, Brad Miller
Nov 30, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are so glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

November 24, 2021

Im grateful they were able to fit me in in one day. the only problem i had was after getting my car back i noticed it smelled like cigarettes inside. ive never smoked in my car and dont plan it. More

by LCALLAHAN91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. Your feedback has been sent to a member of Management. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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