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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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February 07, 2022

Went in for routine maintenance with no other issues. After waiting 2 hours with no communication, I Was told a tire had a nail and needed repair - which I authorized. After another hour, the work was do More

by YLBNTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erick Burgess Sr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate you taking the time to give feedback. A member of management will be in contact with you regarding your visit. Ray Brandt Auto Group

February 07, 2022

As always, it was excellent quality service delivered. Shelia always takes care of me and ensures quick service! More

by TRISTENNMARIEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Shelia was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

February 05, 2022

Always ready, always courteous, very thorough. Sometimes they forget to wipe off the dirty fingerprints but that’s minor. Overall very satisfied. More

by njpoole
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Feb 09, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

February 03, 2022

I was told without an appointment there would be a two hour wait. I understood. I was pleasantly surprised that My work was completed in one hour. Thanks for always being there for me. More

by WEEFRIENDS1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are so glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

February 02, 2022

Doug was very courteous and helped with my tire issue. I like the service department in Kenner More

by SLSBARRETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

February 02, 2022

Salesman Rene was extremely professional and the car is exactly what I wanted. The car buying experience could have been better, but well worth it... More

by DEE46R2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Halprin, Harold Leblanc
Feb 07, 2022 -

Toyota of Kenner responded

Congratulations! We are so glad to hear that our team was able to make your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

February 02, 2022

The people in the service area are professional and courteous. The person that helped me was Doug he helped me greatly. More

by JTIMKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Feb 03, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

February 01, 2022

I was met quickly for my scheduled appointment. Was very surprised at the the speed in which the service was completed. Thanks More

by GREGPERRET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Feb 01, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

February 01, 2022

The service was completed in only one hour after an initial estimate of two hours. I’ve always had excellent service from Ray Brandt Toyota. More

by KENNETHLBROUSSARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

February 01, 2022

I always happy with the service I get at Ray Brandt Toyota. Sheila in service is always so helpful! More

by DANSBERG66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Sheila was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

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