Back

Toyota of Kenner - Service Center

Kenner, LA

4.5
2,104 Reviews

2,104 Reviews of Toyota of Kenner - Service Center

Sort by
December 13, 2023

Everything went great I was out in a timely matter. Erick is great very polite and helpful More

by VCOURET@cox.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

December 13, 2023

Pleasant waiting area. Enjoy the coffee n miss the treats once served. Service is timely. Love the free car wash. Prices are up. Initiate a loyalty program for consistent More

by weathersbyerlinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

December 09, 2023

Eric, the service writer, was amazing. He really is an asset to Ray Brandt Toyota. More

by Rab401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Erick took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

December 09, 2023

Took 2 hours 45 minutes for oil change and they promised rotation but not done More

by John.thibodeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Hernandez
Dec 11, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

December 08, 2023

Staightforward and quick response. Was able to squeeze me in for an appointment last minute. More

by KSZACHARIAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez
Dec 11, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

December 04, 2023

I like your professionalism . Quick and perfect . Took care of my job well. I am very satisfied. More

by swarnasuriya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

December 03, 2023

I had a good experience with setting up the appointment and good experience with the appointment. Everyone is pleasant and professional. More

by ALEXANDERMOLINA1216
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez, Brett Hernandez
Dec 04, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

December 02, 2023

Took me immediately, listened to my issue, and sent my vehicle into service. Got my vehicle back shortly. More

by gene.ferniz
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Montalbano
Dec 04, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

December 02, 2023

Doug Montabano and Lenny Thomas are very helpful and always willing to go the extra mile to help make your experience the best. More

by sean.doodle.jtkv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

December 02, 2023

No personal interaction and no complimentary car wash The perception is that Brett and the dealership could care less about my business More

by RSIEGELTUCH
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez, Brett Hernandez
Dec 04, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

...
7
...