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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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June 09, 2022

Amazing service as always. Everyone accommodates all my vehicle needs. Great people. Great atmosphere. Thank you More

by amandalachney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Jun 23, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 09, 2022

Having made an appt, I was greeted quickly and apprised of how long the service would take. The work was done in less time than anticipated. The service rep handled my paperwork and I left there a very p More

by RGANDOLFI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 08, 2022

Excellent service. I am able to get same day service. That is very important to me. Needed discounts help to make things bearable. In one situation the actual cost wa More

by BANDSMW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 07, 2022

Excellent service from representative that assisted and excellent job communicating with me when vehicle was ready. More

by ohernandez04
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 06, 2022

Hello These my best pleace to use my money and they are very comfortable and cleaning and fast service and the worker is very nice More

by AYYADHEBA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 04, 2022

They did a great job serving our van. That was the fastest service we got on getting a tire repaired. More

by hancelburas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 02, 2022

Pleasant experience all around. Staff was courteous. Will be glad to give a positive referral when asked. More

by JCHENUAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez
Jul 27, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

May 28, 2022

They always claim the car wash isn't working, even though I see ither cars going through and being washed. But.... they are quick with oil change and basic maintenance, friendly, and actually ROTATE THE TIRE More

by girlfriend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Jul 28, 2022 -

Toyota of Kenner responded

Thank you for your review of Ray Brandt Toyota, and for choosing us for your oil changes and maintenance. We're sorry to hear that you've had a negative experience with our car wash, as it is usually operational. We'll pass along your feedback to our team so that they are aware of the issue, and can work to resolve it. Thank you again for choosing Ray Brandt Toyota.

May 27, 2022

Shelia is great ! !!! Really cares about her customers. Answer all questions with no problems. Thanks More

by DEANCOOLVUE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022

Bought a used Jeep that, within days, needed an alignment. I was contacted by a representative who was extremely helpful and said they would address the issue. I brought the vehicle in and it was “ More

by LATINOJ0128
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brad Miller
May 31, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your feedback. A member of Management will be in contact with you regarding you shortly. Ray Brandt Auto Group

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