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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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July 19, 2022

Always an amazing service when im there at Toyota ,I love it there ,much love More

by 2BROWNPENNYY00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez
Jul 27, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

July 19, 2022

Great service wonderful customer service would recommend to anyone…love love love love it so much More

by Diamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

July 19, 2022

Shelia us a very good worker She is very knowledgeable and the mechanic John very good My complaint is being charged for use ing credit card !! Servce charge! More

by SALBONG2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John (Mechanic)
Jul 27, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

July 19, 2022

This is the second car I have bought from Ray Brandt Toyota and I always have car serviced with them. Have been satisfied with service but I sure wish it wasn’t so expensive. More

by DORSA1017
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

July 15, 2022

Second free oil change and a problem both times. First time the tech only finger tightened the oil drain plug. Leaked all over under the car and on my carport. I tightened it and cleaned everthing u More

by MikeA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Miller
Jul 15, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us, MikeA. We appreciate your feedback. If you would like to leave your contact information, a member of Management would like to reach out to you regarding your concerns. We look forward to speaking with you. Ray Brandt Auto Group

July 15, 2022

Jared at reception was extremely rude from the first meeting. When I addressed it with Joey, he was nonchalant with his response. I was not updated on the progress of the repairs I had to constantly cal More

by kristielynnsanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared, Joey
Jul 19, 2022 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback. A member of Management will be in contact with you regarding your review. Ray Brandt Auto Group

July 12, 2022

Got a car inspection and two weeks later still no communication on how much the cost of labor would be. Was not reached out to even though I made multiple calls with no answer and voicemail box does More

by gregory.willjr91
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Erick Burgess Sr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your feedback. A member of Management will be in contact with you regarding your visit. Ray Brandt Auto Group

July 12, 2022

They got grease and oil all over my truck and didn’t bother cleaning it More

by DHAUG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Toyota of Kenner responded

Thank you for your feedback. I am sorry that we did not live up to the standards we normally set for ourselves. Please let me know when you are coming in next and we will have your car washed for you. Feel free to reach out to me direct - 504-644-9692 Thanks Roch Eshleman Public Relations

July 09, 2022

Brett was extremely helpful, knowledgeable and professional. He is a credit to Ray Brandt Toyota More

by JFALANGA5000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez
Jul 27, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Brett took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

July 08, 2022

Great dealership except charging a fee for a credit card now is not good business I own a small company and don’t do that More

by K.PICHON34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : These two guys in service go above and beyond
Jul 27, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit, and we appreciate your feedback! Ray Brandt Auto Group #WeMakeItEasy

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