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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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August 08, 2022

Sheila takes care of my cars every time. They’re so professional and friendly, and efficient. More

by VEANCA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Sheila took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 05, 2022

I absolutely love this dealership. I have never had any issues since coming here. Always courteous and professional. More

by BRENKELLY76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Aug 05, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 05, 2022

The service rep was excellent with his communication and friendliness, as well as the cashier. The only issue I had was when I got in my vehicle, my driver's cloth seat was dirty from grease and dirt from More

by mstqbaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Aug 05, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit, and we appreciate your feedback! Ray Brandt Auto Group #WeMakeItEasy

August 04, 2022

Service dept is best I have ever used. Seems to be very well managed. I do like the sales folks but at times they can be a little bit on the pushy side. But not real bad. I admire Ray’s cu More

by LARRYDWINKSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 02, 2022

Toyota call and apologize for the mistake and I was very glad to hear from them and very satisfied. More

by BARRYGANGOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Toyota of Kenner responded

Thank you for choosing Ray Brandt Toyota. We're sorry to hear that your experience was less than satisfactory. We would like to apologize for the inconvenience and assure you that this is not indicative of the service we strive to provide our customers. A member of our team will be reaching out to you shortly. Ray Brandt Auto Group

July 29, 2022

Shelia did a fine job and handled warranty payment. Very pleased with overall service. Would recommend. More

by BRIANSCOINS
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Sheila took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

July 28, 2022

I have been dealing with this dealership since I bought my car. Everything usually goes well, but this time I went in for a recall fix. I brought my car in after making the appointment 12 day in advance More

by wcheramie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Jul 29, 2022 -

Toyota of Kenner responded

Thank you for choosing Ray Brandt Toyota, we appreciate your business. I'm sorry to hear that you had an issue with your service appointment. We strive to provide the best possible customer service and I apologize for any inconvenience that you experienced. I will make sure to pass along your feedback to our team so that they can continue to improve their performance. Thank you again for choosing Ray Brandt Toyota and we hope to see you soon!

July 28, 2022

As always my visit be on time the ser was very good love the work they to on my car to get me back on the road More

by ebutler0302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

July 28, 2022

Everyone is always very welcoming and professional. The work is always done in a timely manner. Thanks More

by momma1913
Customer Service
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

Jul 28, 2022 -

momma1913 responded

Will use your dealership in the future thanks

July 27, 2022

You guys make me purchase a new battery when I don’t really need it , bad thing to do to a customer More

by ALEXBARRALAGA
Price
Recommend Dealer
No
Employees Worked With
Kerry Cella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your feedback. A member of Management will be in contact with you shortly. Ray Brandt Auto Group

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