Back

Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

Sort by
November 29, 2022

Service advisor tries to charge more money in oil change than the shown price in appointment. Also, there is no coupon in dealship’s website, neither the advisor refuses to honor competitors’ coupon in oil More

by Nope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Miller
Nov 29, 2022 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback. If you like to leave your contact information, a member of Management would like to reach out to you regarding your review. Sincerely, Ray Brandt Auto Group

November 24, 2022

Ray Brant keeps you updated and informed about your vehicle! They are honest about what is wrong and it gets fixed!! More

by ms_lms3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

November 23, 2022

Sheila went out of her way to service my car convenient to me. Very professional. More

by PSRUSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Sheila took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

November 21, 2022

Fantastic service center! I wouldn't take my Highlander anywhere else. Even when I bring it in for routine maintenance, they thoroughly inspect it and let me know about any More

by endodrscanlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

November 18, 2022

I have a 22-year-old car, and when I drove up for service, I felt like Ray Brandt Toyota's newest customer. My old service advisor retired and Brad treated my car and me above and beyond what most p More

by BJMSYNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic, I do not know his name., Brad Miller
Nov 21, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Brad and our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

November 18, 2022

Sheila is always the best to deal with. I come back time and time again just to see her! More

by CODY.DUPRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Sheila took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

November 18, 2022

Sheila handled my needs while I waited for my vehicle. .Good service! I'll be back! More

by JROPP45
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Sheila took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

November 16, 2022

Prompt courteous service. Lenny was wonderful taking time & effort to resolve ‘sqeaking’. Appreciate the effort More

by DALIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Lenny took great care of you and your vehicle during your visit. Ray Brandt Auto Group #WeMakeItEasy

November 15, 2022

Sheila got me in and out fast. Very helpful and knowledgeable. She is a very hard worker. She's always moving. More

by JJF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Sheila took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

November 14, 2022

Brad is an outstanding service rep. He listened to my issue and took care of it, so I could feel comfortable driving out of town this week. All is well! Thanks Brad! More

by DVMURRAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Nov 14, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Brad took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

...
49
...