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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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December 13, 2022

Salesman was in a hurry to sell me the truck & i felt rushed & he lied to me about the tinted front door windows being legal tint. & I had to pay to get them legal to get an inspection . I would not re More

by DGROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haney. 1 star
Dec 13, 2022 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management and someone will be in contact with you soon. Sincerely, Ray Brandt Auto Group

December 13, 2022

My overall experience was good. The sales consultant was very knowledgeable in the product she was selling. I would recommend Ray Brandt and the selling agent to anyone looking for More

by NSDAVIS1029
Recommend Dealer
Yes
Employees Worked With
Bang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Netto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Toyota of Kenner responded

Congratulations! It is wonderful to hear that our team was able to make your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

December 12, 2022

Brought car in for maintenance. Evaluated car and made recommendations. Finished work quickly! Very pleased! More

by stein.sue3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

December 08, 2022

When scheduling, the price quoted was around $54 dollars. I only scheduled for an oil change with the expectation to be paying around that cost. When I returned the bill was $79, when I asked what else was d More

by plaisancecap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allison Kimbrough
Dec 09, 2022 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management and someone will be in contact with you. Sincerely, Ray Brandt Auto Group

December 08, 2022

Thorough, friendly, knowledgeable and understanding. Very pleased with customer service and treatment of people at service. More

by SHARVIDA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Dec 09, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

December 07, 2022

Got into the dealership and had a brief wait. Got my service and inspection done and was gone More

by HAROLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

December 06, 2022

Our experiences at Ray Brandt Toyota in Kenner, Louisiana have always been handled very prompt and courteous. We will continue to return to Ray Brandt Toyota for service with the Avalon, Highlander and Tund More

by PRESCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

December 06, 2022

Sheila has been my go to person for service since 2006. My visit on Dec. 5th was very pleasant. I waited in the waiting area and the car was ready in just 30 minutes. I always get good service at Ray Bra More

by NBERNIARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Sheila took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

December 01, 2022

Great experience! My sales rep Jo Evans was a great guy and explained everything well! More

by CGALLATY
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Toyota of Kenner responded

Congratulations! It is wonderful to hear that Joseph was able to make your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEas

November 30, 2022

Nice waiting area while car was serviced. Very pleased the wait was only an hour. More

by JSFRADELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

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