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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews
Call Service Center (504) 702-6926

2,118 Reviews of Toyota of Kenner - Service Center

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December 30, 2022

Great service and friendly staff. I bring all three of my Toyotas here for service. More

by LPS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

December 28, 2022

Had excellent would be coming back for more service was great and quick and friendly More

by WARNEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Eddlestone
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Dec 28, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

December 26, 2022

Sheila always takes care of me, she's great. Service department very flexible to my needs. More

by DCBROUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Sheila took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

December 22, 2022

Had my oil changed Dec 6 and today I noticed they left the cover plate hanging underneath my vehicle. I assumed they stripped the screws and just left it, but the service rep said they left the screws ou More

by nbordelon
Recommend Dealer
No
Employees Worked With
Douglas Montalbano
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2022 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management and someone will be in contact with you soon. Sincerely, Ray Brandt Auto Group

December 22, 2022

Always quick and reliable service for over 22 years I have been using RB Toyota More

by AKCMJ2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John (Mechanic)
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Dec 27, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team has always taken great care of you and your vehicle during your visits. We appreciate your loyalty to Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

December 22, 2022

Great dealership! They seem to care about their customers. Communication could improve a little better. More

by BURKE1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez
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Dec 27, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit, and we appreciate your feedback! Ray Brandt Auto Group #WeMakeItEasy

December 18, 2022

It’s a shame that there is still no complimentary car wash like they used to do before More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont even remember
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Dec 19, 2022 -

Toyota of Kenner responded

Thank you for your review, and I'm sorry to hear that you feel we've fallen short of our past standards. We always aim to provide the best possible experience for our customers, and I'll be sure to pass along your feedback to our team. Thank you again for choosing Ray Brandt Toyota!

December 16, 2022

I bought my car from another dealership but they were not friendly or knowledgeable about my car. I have been going to Ray Brandt Toyota for at least 17 to 19 years. They have always been the best fit for More

by PINKCHRISMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Miller
Report | Print
Dec 16, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team always takes great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

December 16, 2022

My experience there was excellent the service Manager was very professional knowledgeable and explained everything to me where I ca understand everything every one there did a great job. Thanks. More

by obreauxjr66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Hernandez
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Dec 19, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

December 15, 2022

Ray Brandt Toyota was outstanding from start to finish; however, Dale's Towing took 3 hrs. and 10 minutes to arrive. More

by ERINNGAW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

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