Back

Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

Sort by
March 14, 2023

Always friendly and courteous. Knowledgeable and helpful when we have questions about our 4Runner. Service department is fast and dependable. When we state we will be waiting for o More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

March 14, 2023

So pleased with their timely diagnosis of the problem. After approving the work needed, car was fixed at time promised. Friendly, professional staff—especially Doug More

by tojoyfully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

March 14, 2023

Excellent service, fast, friendly staff. Comfortable waiting area. If you show up on time gor you appointment you usually do not have a long wait More

by ROUBRE1258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

March 13, 2023

On time. Efficient and friendly. The service rep who answered the phone, set up appointment and connected me to my handler was extremely nice and paid attenti More

by Dschnatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariano Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

March 13, 2023

I am snowbirding in Louisiana and needed work done on my car. They scheduled appointment on short notice. Did a great job keeping me informed and it was all well taken care of! More

by Mainer Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

March 11, 2023

I either pay $200 extra to get my car fixed or wait 6 months on Ray Brandt. I only gave a 4 because of Doug. More

by byugal2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management and someone will be in contact with you. Sincerely, Ray Brandt Auto Group

March 10, 2023

Shelia in the service department is awesome and amazing. She is very helpful. She always takes the time to help me with whatever questions I have. More

by SCOTTYVANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Sheila and our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

March 08, 2023

They were able to fit me in a day early which was good. However, first they tried to upsell me service that I've never heard of and when I got my truck back they had oil on my towel inside my truck and a o More

by mancusomichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Eddlestone
Mar 08, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management and someone will be in contact with you. Sincerely, Ray Brandt Auto Group

March 07, 2023

Service was quick and courteous ! Thanks again. We love the car we bought from Ray Brandt Toyota More

by Brighteyes55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Cella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Takiyah Cavilear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariano Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Miller, Brett Hernandez, Jason Eddlestone
Mar 08, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

March 04, 2023

They found the problem and fixed it. They were kind enough to send us home so we didn’t have to wait at the dealership all day. More

by Jmxyz123
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

...
43
...