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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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April 07, 2023

Great service thanks shelia way to go cashier Cassandra also handled my recall way to go More

by Anthony.lofaso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 07, 2023

Very good, good attention and excellent word , recommend 100% , thanks very much , They always provide excellent service, I am a super satisfied customer More

by Francelylaprea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariano Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Francelylaprea responded

Excellent

April 07, 2023

Courteous service rep. The amount of time spent waiting for my service to finish was very acceptable. More

by mustang070
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 06, 2023

Service was fast and reliable. I will always come to this location and recommend to others. More

by elisabethtuebner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Takiyah Cavilear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariano Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Eddlestone
Apr 06, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 06, 2023

Great service at the service department! Shout out to Mr. E. Burgess! Very helpful staff.thanks! More

by Kala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariano Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Erick and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 06, 2023

Some of the people were nice and helpful but others were rude. And it took over and hour to do a 10 minute tire repair More

by ajyates1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick Burgess Sr
2.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management and someone will be in contact with you soon. Sincerely, Ray Brandt Auto Group

April 06, 2023

My seatbelt would not pull all the way to the point where I could Buckle it. They told me I would have to buy an entire new seat belt assembly which including labor and taxes would have been over $600. I lat More

by garryinnola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The guy's name was Jason but I don't think this was his fault. I think the dealership service department is having money problems and is doing everything they can to jack up the price of service.
Apr 06, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management and someone will be in contact with you soon. Sincerely, Ray Brandt Auto Group

April 05, 2023

One of the best visits to a dealer I’ve had in a long time More

by Jacobpaul362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Jacobpaul362 responded

Thanks guys

Apr 05, 2023 -

Jacobpaul362 responded

Thanks guys

April 04, 2023

Great service. Very quick and efficient. Staff was very kind and helpful. Will highly recommend. More

by haroldlambert67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Eddlestone
Apr 05, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 04, 2023

Was treated good work was completely on time very professsional in all services they promoted More

by AJTONGUISJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Cella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Takiyah Cavilear
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mariano Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Miller, Brett Hernandez, Jason Eddlestone
Apr 05, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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