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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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April 26, 2023

This dealership has alway been a concerned and helpful place for customers. The technicians are knowledgeable and informative. More

by rita_jsph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Hernandez
Apr 26, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 26, 2023

I am please with the work that was done on my vehicle. Clean quiet atmosphere. More

by delliottjr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 25, 2023

Everyone was so nice and my is running beautifully! I'm going back in a few weeks to get my brakes done. More

by michelle.powell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez
Apr 26, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 25, 2023

Doug and his service were thorough and efficient. I was advised of the progress and cost of repairs along the way. Very satisfied customer. More

by SKEET504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 25, 2023

The services I received were Previously scheduled for oil change, tire rotation and cabin air filter change. I waited over 2 1/2 hours, and in my opinion this wait time for those services were ridiculous More

by SHANNONRBREAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Miller
Apr 28, 2023 -

Toyota of Kenner responded

Thank you for your feedback on our service at Ray Brandt Toyota. We apologize for the excessive wait time you experienced during your appointment for an oil change, tire rotation, and cabin air filter change. We strive to improve customer satisfaction and make sure that each appointment is completed in a timely manner. We value your time, and assure you that we are doing all we can to ensure that services be conducted and completed in a timely fashion. We thank you again for letting us know about your experience. Sincerely, Ray Brandt Auto Group

April 21, 2023

Very helpful and honest and got my car back on time Ray brant has don all my work on all my Toyota More

by K_BEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 20, 2023

Doug is the best with service and I am very please with what he had done happy with it More

by baileycharles88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 20, 2023

My last visit was for the first time was not a good experience. Since I"ve had my 2015 Highlander I've slways had my service there. Two days after my service my car ran hot because there were no flui More

by DERENE.MOSES
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Shelia Leblanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

April 18, 2023

Had a regular check up & had oil change & tires rotated. As soon as I got home oil was all over my driveway. Need to bring back in! They use to wash my car & also fill my window washer fluid & tell me when More

by Jhauth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. Your review has been sent to Management. Sincerely, Ray Brandt Auto Group

April 17, 2023

Everyone was pleasant. Nice surroundings They had very good coffee Finish oil change Quickly The person that was handling my car very professional More

by BARBARA.GOLDSWORTHY@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Don't remember
Apr 18, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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