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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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May 24, 2023

It would be so much more reassuring to the customer and more professional of Ray Brant to show customers proof of the dirty, worn and broken parts needing to be replaced. More

by Aliceatk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariano Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Toyota of Kenner responded

Thank you for taking the time to leave your review of Ray Brandt Toyota! We appreciate your input. Our team takes pride in our transparency with customers and ensuring we do the job correctly and efficiently. We value your opinion and please don't hesitate to reach out with any further suggestions or feedback that you may have about our services. Thank you for being a valued customer! Ray Brandt Auto Group #WeMakeItEasy

May 24, 2023

Very professional service man Easy to talk to explained everything to me in a easy way to understand very knowledgeable More

by HOOBA99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Toyota of Kenner responded

Thank you for sharing your feedback about your recent visit. We appreciate your input and will use it to improve our services further. If there's anything specific you think we can do better, please let us know so we can address it! Sincerely, Ray Brandt Auto Group

May 20, 2023

Generally speaking good Clean and professional although this time they did not wash my car More

by CHIARAJACOBSEN
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelia Leblanc
May 31, 2023 -

Toyota of Kenner responded

Thank you for taking the time to provide feedback on your experience at Ray Brandt Toyota! We are delighted to hear that you found us professional and clean. If there's anything else we can do for you, please don't hesitate to reach out - we hope to see you again soon! Ray Brandt Auto Group #WeMakeItEasy

May 20, 2023

They are very courteous, timely, excellent record keeping and they take the time to explain what needs to be done to your car. Also by paying cash or by check, you are given a great discount. More

by ELITA3875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

May 23, 2023 -

ELITA3875 responded

I’m still waiting for those delicious donuts.

May 20, 2023

Very good service lady she knows how to help her customers thanks for her service thanks More

by MBLAY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

May 16, 2023

My complete service including help with rental working with Kia (sp?) was out standing. Only thing was picking up car, the construction going on during business hours. This should have been planned be More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car rental, Brad Miller
May 18, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit and we appreciate your feedback. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

May 14, 2023

Nice people. Thank you for your help with service appointment. I will continue to work with ray brandt in the future. More

by rwoodmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

May 11, 2023

I don’t like the 3. 5 percent charge for using a credit card, That should be a charge the dealership pays More

by sonic.virago_0d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Miller
May 12, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback, and we have sent it to Management. Sincerely, Ray Brandt Auto Group

May 11, 2023

Very helpful , after telling me details that needs to be done , no pressure ..That if I want it fine to leave the car and will be ready ghe next day...Very helpful & courteous. More

by YABTOIL08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

May 09, 2023

It was a great experience and Shelia is the best. I call Shelia any time I have a problem with my car and she has always been helpful . More

by ko@boscoli.com
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelia Leblanc
May 12, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Shelia took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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