Toyota of Kenner - Service Center

Great experience, all questions answered and Haney was easy to work with. Truly enjoy my new sequoia! easy to work with. Truly enjoy my new sequoia! More

This was a great dealership. I’m glad I went Patrick was awesome he deserves a raise. I’m glad I went Patrick was awesome he deserves a raise. More

This is my third review for this visit . I left Lakeside after 10-12 years and buying 3 cars. I love RayBrandt .My car is a 2007 and I needed new engine and my children tried to get me to I left Lakeside after 10-12 years and buying 3 cars. I love RayBrandt .My car is a 2007 and I needed new engine and my children tried to get me to buy a new car . I told them no . The service is great . I depend on Doug to take care of my car . I sit and wait for my car . I travel a lot and I trust my car to take me where I need to go . Thanks to Doug and the guys in the shop that over see that my car will be ready to safely travel. More

Great and professional service, everyone I talked to was very polite and professional great job very polite and professional great job More

My appointment was actually for the 6th of June. I got to the dealer ship and Brad was most helpful.He said that I was already there and He would get it done. There was also issue with wiper blade I got to the dealer ship and Brad was most helpful.He said that I was already there and He would get it done. There was also issue with wiper blade inserts. Brad was able to get it done. He has a great CAN DO / WILL DO out look on His Job. He is a Very good employee for you to have.I will definitely recommend Ray Brant to EVERY ONE. More

I was seen right away, even though I didn't have an appointment. I was informed of what needed to be done to my car. The services team did great. appointment. I was informed of what needed to be done to my car. The services team did great. More

My experience was good service was fast and very effectively. I will go back any time effectively. I will go back any time More

Brad was told what the problem with the vehicle was. I asked him to ensure the parts would be in for an appointment that was scheduled 2 weeks ahead of time. He informed me they had to do diagnostic. I I asked him to ensure the parts would be in for an appointment that was scheduled 2 weeks ahead of time. He informed me they had to do diagnostic. I was ok with that but still wanted to ensure that the parts for the problem would be pre ordered that way the vehicle would be able to be repaired during the time which it was at the dealership. Maintenance was completed and diagnostic as well. The problem was what I suspected and the parts which I had told him to pre order. Those parts were not preordered. He tried to upsell me the entire assembly for 10x the price. According to Brad and parts at ray Brandt this part was on a 3-4 week back order. I took it upon myself for call other dealers to locate. Found it in Covington and Baton Rouge Toyota dealers. They wouldn’t go get the part that day would have required me to bring truck back in another day for repair that should have been completed in day if they would have ordered the part like I had asked. This was the last chance I have given ray Brandt. I used to drive to Baton Rouge for service for both of my vehicles and was going to try to find a local solution. Well that solution will not include ray Brandt. I have previously brought vehicles here for a starter. I was taken care of with this repair decently. Also a battery which I was waiting for on my 16 sequoia. This repair took 4 hours. While I waited. I could have walked to the store and gotten my own battery and changed it myself in 30 minutes. So needless to say very disappointing. More

The service was excellent and the staff very helpful. Will definitely be back and will start bringing my other Toyota vehicles. Will definitely be back and will start bringing my other Toyota vehicles. More

I have been taking my car to Ray Brandt for more 15 years. I am very satisfied with service and staff especially my service advisor Eric Burgess. I would highly recommend Ray Brandt. years. I am very satisfied with service and staff especially my service advisor Eric Burgess. I would highly recommend Ray Brandt. More