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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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July 07, 2023

I just did Doug helped me address the problem with my car see the mechanic's notes. I am satisfied with Doug and the service's More

by Jackofmet
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Montalbano
Jul 11, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 07, 2023

Did an amazing job! Great service! Doug always take care of all my service needs More

by HONEYBEE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 06, 2023

Hadno problem with service, but they forgot the return to service sticker. And forgot other items that were supposed be on estimate. More

by SAI_LIANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Eddlestone
Jul 11, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad our team took great care of you and your vehicle during your visit. We apologize for any inconvenience, and we look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 05, 2023

I really like how accurate they are about wait times. They correctly schedule their customers. There was a readily available loaner car for me to use when they needed 2 days to fix my car. More

by DNH1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 03, 2023

Always ready to help. The staff is very friendly. I would highly recommend using them to have your car serviced. More

by RALPHJR0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 02, 2023

Service was good, problem was diagnosed and fixed. The staff was courteous and helpful with my issue. More

by melvin.hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Cella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 01, 2023

Quick service for tire rotation. Quick only because I had first appointment of the day. More

by patricegunter
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Miller
Jul 11, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 01, 2023

Joe was the gentleman who helped me throughout this process. He was very knowledgeable and communicated at a high-level. Bang has been outstanding with position as well . More

by KMC0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Cella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Toyota of Kenner responded

Congratulations! It is wonderful to hear that our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

June 30, 2023

Efficient. Professional. Eric takes care of me each time and does a great job! Every time More

by WesTexBuff
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 30, 2023 -

WesTexBuff responded

Thanks guys! Another great experience with your dealerships service team

June 29, 2023

1st time I got My oil changed they broke my hood hydraulic that holds it up More

by Msloallen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Takiyah Cavilear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariano Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Hernandez
Jul 27, 2023 -

Toyota of Kenner responded

Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced during your oil change service. Please know that it is our goal to provide top-quality service, and we regret the oversight concerning your hydraulic hood. We'd like to rectify this situation as soon as possible. Please reach out to our Toyota Service Department at (504) 636-6760 at your earliest convenience to discuss this matter in greater detail. Your satisfaction is of the utmost importance to us, and we look forward to restoring your confidence in our service. Sincerely, Ray Brandt Auto Group

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