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This rating includes all service center reviews, with more weight given to recent reviews.
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2,118 Reviews of Toyota of Kenner - Service Center
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July 18, 2023
I was disappointed in the service. I brought in my car for a recall and they didn’t put the side panel on and a part was left on the floor. I had to return the next day. I brought in my car for a recall and they didn’t put the side panel on and a part was left on the floor. I had to return the next day. More
by mimmyjake_24
Verified CustomerEmployees Worked With
July 17, 2023
Had my car ready when said it was gonna be ready. Last few times I brought in for service was not ready and communication was bad Last few times I brought in for service was not ready and communication was bad More
by DAWNAG99
Employees Worked With
July 17, 2023
Professional and time sensitive waiting area comfortable. Made the service easy and felt well taken care of comfortable. Made the service easy and felt well taken care of More
by kel1950
July 17, 2023
Easy to get in appointment. Staff are really good with customer. Highly recommend Ray Bryant dealership. Staff are really good with customer. Highly recommend Ray Bryant dealership. More
by Roxanne Laborde
July 17, 2023
July 16, 2023
Shelia LeBlanc and Mariano were amazing, helpful, and had patience when fixing my car problems. Thank you. patience when fixing my car problems. Thank you. More
by mik3slife
July 13, 2023
The service is always first rate! ! My service advisor gets me in and out as soon as possible!!Eric always return’s my call when I need an appointment or have a question!! ! My service advisor gets me in and out as soon as possible!!Eric always return’s my call when I need an appointment or have a question!! More
by vandriver1208
Employees Worked With
July 08, 2023
Would like to be able to walk in without an appointment . I’m concerned if I had an emergency. I’m concerned if I had an emergency. More
by Ddt
Employees Worked With
Other Employees :
Allison Kimbrough
July 07, 2023
My Car was flooded but deemed fixable. I brought it to this dealership for repairs. First the communication was horrible! Eric in service was terrible. He said my car would be ready by a c I brought it to this dealership for repairs. First the communication was horrible! Eric in service was terrible. He said my car would be ready by a certain date and it wasn't. I wasn't called and informed that it would be late I had to call. My Car was returned to me after almost 3 weeks with the water line still on the inside and outside of my vehicle. Rust on the car tracks, scratches on my side panel, fingerprints, my rear ac unit isn't put back correctly and has started leaking when it wasn't prior, glue on the new carpet, they didn't replace the floor mats like they were supposed to, my insurance company was charged for things and they weren't done! Do not use this dealership! More
by Nolavoodoogirl
Employees Worked With
