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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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August 18, 2023

Doug is a trusted and consistent help with all of my family vehicles. I am always pleased with the service he provides. More

by DCANALE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Toyota of Kenner responded

We appreciate the positive feedback, and we are happy to hear that Doug has consistently provided trusted assistance for all your family vehicles. It's wonderful to know that his service consistently meets your expectations. Your kind words are greatly appreciated. We're here to continue providing you with excellent service, and we look forward to serving you and your family again next time. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

August 17, 2023

I was taken right away, service was completed quickly, and the out-process was easy. More

by john.harris1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 16, 2023

This is excellent dealer thank you Erick is good men I. Will go nex time pressure More

by BUESOELEAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Erick took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 15, 2023

Doug Montalbano is an excellent service manager. He is always on top of things and goes the extra mile to take care of his customers!!!! More

by LRCOOK55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Waguespack
Aug 17, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 15, 2023

I was a drive appt and was taken care of immediately. Service adviser and manager were great More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Waguespack
Aug 17, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 14, 2023

Service is always great! Service technicians who always perform the work well on my Camry. No complaints. Just wish you guys weren’t so busy. More

by AECAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The person who performed the work don’t know the name , Brad Miller
Aug 14, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 14, 2023

Great customer service. All representatives were courteous and professional. LeBlanc provided accurate expectations in terms of pricing and services. More

by NEILPAT11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 13, 2023

Everyone is polite. I feel like I can trust the mechanics to do the job right the first time. More

by Sandra ramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Toyota of Kenner responded

Thank you for your kind review, Sandra. Trust is essential, and we're thrilled to hear that our team, especially our mechanics, has earned yours. We're committed to delivering top-notch service and ensuring your vehicle is cared for correctly from the start. We appreciate your trust and hope to continue serving you in the future! Ray Brandt Auto Group #WeMakeItEasy

August 13, 2023

Doug always takes care of my family’s vehicles. That is the reason we return. Thank you Doug. More

by RALPHJR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Toyota of Kenner responded

We truly appreciate your loyalty and trust in Doug. It's wonderful to hear how consistently he's been there for your family's vehicle needs. Thank you for choosing us time and again. Thank you for choosing Ray Brandt Toyota, and safe driving to you and your family! Ray Brandt Auto Group #WeMakeItEasy

August 11, 2023

Technician did not do his job. My son fixed my car by tightening the battery cables. It was a total lack of due diligence. He should be sent back to basics training and pay for the More

by lsharoncrane
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas Montalbano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

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