Toyota of Kenner - Service Center

Great Customer Service I came in to get an oil change and a tire rotation on my new tundra. They were really busy but Sheila was able to take care of me very quickly. Highly I came in to get an oil change and a tire rotation on my new tundra. They were really busy but Sheila was able to take care of me very quickly. Highly recommend her! More

Service Tim provided friendly and efficient service. Going through in detail on what he recommended and even gave me a discount. Will definitely come back f Tim provided friendly and efficient service. Going through in detail on what he recommended and even gave me a discount. Will definitely come back for my next service More

Always excellent service from Brandon Silva Brandon Is always at the top of his game. Harold is also at the top of his game. Very friendly people, excellent work. Professionalism. Unparalleled Brandon Is always at the top of his game. Harold is also at the top of his game. Very friendly people, excellent work. Professionalism. Unparalleled More

could use some improvement I brought my Camry in for it's first service. I had brought it in a few times already to have the tire sensor light checked since I had purchased it. I brought my Camry in for it's first service. I had brought it in a few times already to have the tire sensor light checked since I had purchased it. The weather had been fluctuating and was told that was likely the problem and air was placed into the tires after the pressures were checked and I was sent along. On the day of my scheduled full service, the tire sensor light had come on again. After taking a seat in waiting, I was told that one of my tires actually had 2 nails in it and it could not be repaired, but had to be replaced at my cost of $150, which I was not happy about because I had brought the car in more than once prior to the scheduled service to have that checked. So I bought the new tire and got the other service completed, left the dealer and the tire sensor light was still on. I drove back around into the service area. I was told by the service leader that the tire was replaced, it was a new tire and my sensors were set on the dash so that I could see the PSI numbers myself of each tire. He said that it was fine and I also knew that after driving the sensor would eventually go off. The new tire stayed below 24 and the other tires were above 32 until I drove home. I got a call back on my cell as I was reaching my exit and it was Brandon telling me that he now knew the problem of the low tire pressure. The machine that was used to inflate didn't measure the pressure appropriately and all I needed to do was to come back to the dealer to have them inflate the tire appropriately. This was very inconvenient for me as well as having to purchase a brand new tire on a car that only has 5000 miles on it. I believe all of this could have been preventable. More

2009 Venza Over 20 plus years dealing With Toyota’s Service has been good so far. I appreciate dealing honest people and business. It goes a long way Over 20 plus years dealing With Toyota’s Service has been good so far. I appreciate dealing honest people and business. It goes a long way More

SUPERIOR SERVICE I make appointment by phone, they get me in promptly, and I’m out within only two hours. Every one there is knowledgeable and personable. I make appointment by phone, they get me in promptly, and I’m out within only two hours. Every one there is knowledgeable and personable. More

Great service Doug is the best service rep. He is honest and helpful! I have gone to him since I bought my car and he is always caring and considerate of my time an Doug is the best service rep. He is honest and helpful! I have gone to him since I bought my car and he is always caring and considerate of my time and money. More

Needed new keys for my vehicle Tim was very helpful and productive as it came to helping me with my issue. He gave me his personal number so that I can keep in contact with him thro Tim was very helpful and productive as it came to helping me with my issue. He gave me his personal number so that I can keep in contact with him throughout the process More

Professional friendly service Erick Burgess is an outstanding employee explaining everything in detail!! His friendly professional service will keep me coming back to Toyota. I als Erick Burgess is an outstanding employee explaining everything in detail!! His friendly professional service will keep me coming back to Toyota. I also recommend this dealership to my family, friends, and coworkers!!! More

Tire rotation Good customer service as usual.. pricey but rather get Toyota parts.. trust them with my vehicle and are always willing to help. Got in and out fast. Good customer service as usual.. pricey but rather get Toyota parts.. trust them with my vehicle and are always willing to help. Got in and out fast. More