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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,120 Reviews

2,120 Reviews of Toyota of Kenner - Service Center

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January 18, 2019

Great service! Dealer reminded me that my oil change was free. I thought there would be a charge. They could have made an extra buck but chose the honest route! Very More

by N5WWY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Waguespack
Jan 18, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us. We treat our customer as family and are transparent with each and every one of them. We hope you continue to visit us in the near future!

January 17, 2019

Wonderful Experience!! I had set up an appointment to have warranty issue taken care of. Doug Montalbano was so good to me and arranged for a car so I would not be without More

by LDIECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us! We are glad to hear that your warranty issue was taken care of and that Doug made sure you were satisfied with your business. We hope to see you again!

January 16, 2019

Service As always Doug Montalbano took care of me efficiently and courteously. I know I can trust their service technicians to do a good job and not recommen More

by JROME5@COX.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

Toyota of Kenner responded

Thank you so much for taking the time to review us! We are glad to hear that Doug always takes great care of you and is very efficient during your visits. Thank you for also being a loyal customer the past 10 years, we hope to continue to service you many more years!

January 16, 2019

Auto tailgate not closing Tailgate would not close. Replaced the lift assembly but when I got home the tailgate closed but does not lock down. Makes a noise and then raises aga More

by MELLANIEMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold LeBlanc
Jan 18, 2019 -

Toyota of Kenner responded

Hi Mellanie. Thank you for taking the time to reach out. According to our records, you had requested to buy parts and we helped you along the process. You spoke today with our service manager, Danny, and informed him that tailgate does not lock, which is new issue that he will be taking care and scheduled and appointment with you. If you need any immediate assistance, please do not hesitate to contact us. Thanks!

January 15, 2019

Always helpful and honest Doug is the best service person I have had. He is always helpful, honest, and makes sure I am not troubled. He ensured my vehicle was fixed in a timel More

by Ms.Aiken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2019 -

Toyota of Kenner responded

Thank you for your review, Ms. Aiken! We are glad that Doug was very helpful and made sure your vehicle was fixed in a timely manner. We hope you continue to visit us in the near future.

January 15, 2019

Quick and Easy Service Best service I have ever been too. Always quick and efficient. Wouldn’t go anywhere else. I go here with all my cars and recommend all my family to More

by BIGE1508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2019 -

Toyota of Kenner responded

Thank you for your review! Thank you for always visiting us for your service needs and to continue to promote us among you friends and family!

January 15, 2019

Satisfaction Its always good business when we come to Ray Brandt Toyota. We live in New Orleans East & we travel out there for service because we know we're going More

by bigceedy64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Waguespack
Jan 15, 2019 -

Toyota of Kenner responded

Thank you for your review! We are glad to hear you travel to us from NOLA to get your vehicle service.

January 14, 2019

New car alignment Truck was a few days old and pulled to the right. Brought it in and Tec fixes the problem with in a few hours. Drives great now More

by TODD_D2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex barre
Jan 15, 2019 -

Toyota of Kenner responded

Thank you for your review! We really appreciate your feedback. We hope you continue to visit us in the near future!

January 14, 2019

Ray Brandt's Service Department Sheila LeBlanc has always taken care of everything. I had never had a problem when she is present. Give this employee a raise! I do not make an appoin More

by LOSRUDEKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila LeBlanc
Jan 15, 2019 -

Toyota of Kenner responded

Thank you for your review! We really appreciate your feedback. We are glad to hear that Sheila took great care of you. We hope you continue to visit us in the near future!

January 14, 2019

Excellent I didn’t wait long, I was comfortable while I waited and I was given a discount. Everyone was very curtious, I wouldn’t go anywhere else More

by angelaprado72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danny Waguespack, Garity Wolfe
Jan 15, 2019 -

Toyota of Kenner responded

Thank you for your review, Angela! We really appreciate your feedback. We are glad to hear you service visit did not take too long and that everyone was very attentive. We hope you continue to visit us in the near future!

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