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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,120 Reviews

2,120 Reviews of Toyota of Kenner - Service Center

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January 23, 2019

Friendly Service No issues, always friendly and thorough information on what is happening. Remember things from prior visits and encourage resolving future issues proa More

by anotheruser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Selva, Patrick Brown, Tim Bellow
Jan 24, 2019 -

Toyota of Kenner responded

Thank you so much for your review. We hope you continue to visit us in the near future.

January 23, 2019

oil change Very rude sales adviser Harold Leblanc. Was refusing to do a free oil change on my Nissan even though i have brought my other Toyotas in. More

by nilou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harold Leblanc
Jan 31, 2019 -

Toyota of Kenner responded

Thank you for taking the time to reach out. We have forward your message to our management team and someone should be reaching out shortly to further investigate this matter.

January 23, 2019

AWESOME MRS. SHEILA IS THE BEST. EVERYTIME I SHOW UP SHE PUTS THE EXTRA WORK TO MAKE ME FEEL AT HOME AND IN GOOD HANDS. THANKS More

by TJONES41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

Toyota of Kenner responded

Thank you so much for your review, Jones! We are glad to hear you had a great experience at our dealership with the help of Mrs. Sheila. We hope you continue to visit us in the near future.

January 23, 2019

Service I brought my car in for routine service. The staff was friendly and courteous. The service was quick and I spent less than 20 minutes at the dealershi More

by HEADMANGOSAINTS1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harold LeBlanc Jr.
Jan 24, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us. We are glad to hear the service received was courteous and fast. We hope you visit us again in the near future.

January 22, 2019

Had my first service and was happy with the attention I got. Service was handled with an acceptable wait time would recommend this dealership to all of my friends.The people are friendly and very knowledgeable. More

by JCHURCH53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us! We are glad to hear that you are extremely satisfied with the service received today! We hope you visit us again real soon!

January 22, 2019

Service Extremely satisfied. Was told wait time would be between 1 to 1-1/2 hours. My vehicle was completed and I was out in 35 minutes. WOW Great Service More

by DELCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Jan 22, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us! We are glad to hear that you are extremely satisfied with the service received today! We hope you visit us again real soon!

January 21, 2019

Awesome Great customer service! Doug Montalbano is the best Service Rep, Toyota has.. He is very professional and engages with his customers to give the best More

by VIRGILS34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us! We are glad to hear that you are extremely satisfied with the service received and that Doug was of great help! We hope you continue to visit us in the future!

January 21, 2019

2018 Camry Second Service The best and most courteous service of any dealer. Every time I bring my cars in for service, the service team along with all the staff are happy to s More

by SAL311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Edwards, Patrick Brown, Mike Elmadah
Jan 22, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us! We are glad to hear that you are extremely satisfied with the service received! We hope you continue to visit us in the future!

January 21, 2019

Great Service MR Lenny and Mr Eric have been helping me some some horrible front end noise. Never once have I felt like I was an inconvenience to them. They are goi More

by STEADYSPININ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us! We are glad to hear that you are extremely satisfied with the service received and that both Lenny and Eric managed to take care of your vehicle! We hope you continue to visit us in the future!

January 21, 2019

15,000 Maintenance Nice and efficient staff. The only concern was that the maintenance light was not re-set after the oil change. It makes me wonder if the service was More

by JOESBOAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 23, 2019 -

Toyota of Kenner responded

Thank you for taking the time to reach out, Joe. We have forward your message to our service department manager, Danny Wuaespack, and he will calling you to make arrangements to verify service was performed and reset light for you.

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