Toyota of Kenner - Service Center

Quick Service Thank Henry Le blanc for getting my battery pro rated and installing the new one. The oil and filter was change while I was there for the battery. Th Thank Henry Le blanc for getting my battery pro rated and installing the new one. The oil and filter was change while I was there for the battery. That was Jan.31, 2019 and traded the car in on Feb. 1, 2019. My wife decided she loved her Camry for 10 years but the 2019 caught her eye and we drove home in her brand new 2019 Camry LE. More

Awesome. Very easy to work with Very nice and knowledgeable. Everyone was eager to help in any way they could. Every part of the progress was explained to me and even set me up with Very nice and knowledgeable. Everyone was eager to help in any way they could. Every part of the progress was explained to me and even set me up with my first serivce for tire rotation and oil change. Would definitely do business here again. More

Great Job Service was great. The price was fair. It was nice that they had donuts out for the customers and washed my car. Will return for future service. Service was great. The price was fair. It was nice that they had donuts out for the customers and washed my car. Will return for future service. More

Friendly, clear discussion The employees were very courteous and clear about the condition of my car. I need new tires. In April tires will be on sale. My "representative" ga The employees were very courteous and clear about the condition of my car. I need new tires. In April tires will be on sale. My "representative" gave me a card to remind me and set me up to receive a call to remind me. The waiting room was comfortable. More

service That"s where I bought my last 2 cars and had them serviced there ever sence ....DOUGLAS MONTALBANO the best ,thanks, keep up the doughnuts ,lol That"s where I bought my last 2 cars and had them serviced there ever sence ....DOUGLAS MONTALBANO the best ,thanks, keep up the doughnuts ,lol More

Oil change It was a great experience. I was only there for 1 hour. My service guy was so friendly and helpful. He was such a pleasure to work with. It was a great experience. I was only there for 1 hour. My service guy was so friendly and helpful. He was such a pleasure to work with. More

My thoughs about the Toyota dealership. I have been a customer for this particular dealer for many years. My loyalty to create revenue for this establishment is based in the personal rela I have been a customer for this particular dealer for many years. My loyalty to create revenue for this establishment is based in the personal relationship with the staff involve in the service of my vehicles. I talked to them, and listen to them. They are worthy people trying to make a living with dignity, and self respect. Advisers, technicians, managers, people in the sales dept, all of them are worthy of better conditions and benefits . I have payed as customer my share of price increases in many years, it is Now the turn of this Industry, to start getting these excellent profesionals the benefits they deserve. A good Retirement Plan as started, would be an excellent tool to increased their productivity and give the business the loyalty they required. More

Perhaps you all were having an off day Usually you guys are great. However, this was not one of those times. I brought my car in for an oil change and cabin filter change in December, rig Usually you guys are great. However, this was not one of those times. I brought my car in for an oil change and cabin filter change in December, right before the holidays. On my way home I noticed something was wrong with the glove compartment and it would not close. Had to bring the car back a couple of weeks later, turns out during the replacement of the cabin filter, the compartment was damaged. Unfortunately, it could not be fixed that day and a part had to be ordered. Couple of weeks went by and no call regarding the part. Finally, my husband called and part was ready and we were told we could come by and they would fix it. My husband woke up early on a Saturday morning, drove to the dealership, only to be told that they could not do it that day. He was asked to come back on Tuesday morning and it should only take an hour. As it turns out, it took longer than an hour to the point that he almost had to ask for a rental car so he could attend an already scheduled appointment for that day. Again, you guys are usually great, I have been bringing my cars to you for over 14 years and have purchased this car from you last year. However, a simple oil and cabin filter change led to added inconvenience to myself and my husband, 3 extra visits to the dealership and over 4 hours of our time. I gave 2 overall stars because the employees were nice, but other than that, service fell short. I gave 2 stars for quality of work, since if the cabin filter change would have been done correctly in the beginning, none of this would have be necessary. This survey forces me to select employees that we dealt with. I selected all of the employee's that are listed in the service section. If you were not involved in the case, my apologies to you. And again, we do not have any issues with the individuals, everyone is nice and tries to be helpful. I just think from start to finish, our car issues were dropped through the cracks. I sincerely feel that if we would not have called to see if the part was in, I would still be driving around with an open glove compartment....poor follow up. More

Service Everything I come get my car service, Tim always take good care of me. There's always snacks for the customers which is a plus when having to wait ar Everything I come get my car service, Tim always take good care of me. There's always snacks for the customers which is a plus when having to wait around. More

tires take this over that last one maybe I was a little harsh after I looked around for prices yours was right with them so ok sorry take this over that last one maybe I was a little harsh after I looked around for prices yours was right with them so ok sorry More