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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,120 Reviews

2,120 Reviews of Toyota of Kenner - Service Center

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March 18, 2019

Another satisfied customer! Check-in process was easy and quick, and the service team was able to get the job done quickly and professionally. Overall very satisfied with the vis More

by SMITHK008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Mar 27, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us! We are glad to hear you enjoyed the service received and we hope to continue to earn your business!

March 18, 2019

Excellent Service I arrived a few minutes early and they took me right in. Car was ready to go in less than 40 minutes. Can't ask for more than that. More

by CCHAL13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Romain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us! We are glad to hear you enjoyed the service received and we hope to continue to earn your business!

March 15, 2019

Transmission software adjustment (recall) Erik was very pleasant and courteous. Service area was very clean and neat. Service completed very promptly and expeditiously. Cashiers were also ef More

by CJUNCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Edwards, Alex Mena
Mar 18, 2019 -

Toyota of Kenner responded

Thank you for your review! We are glad to hear Erik took great care of you during your visit. We hope to continue to earn your business!

March 15, 2019

Great experience Brandon was super helpful and friendly, he also arranged my next appointment for me I’ll recommend him to anyone and I’ll ask for him again More

by Allan Ng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 18, 2019 -

Toyota of Kenner responded

Thank you for your review, Allan! We are glad to hear that Brandon was super helpful and friendly!

March 15, 2019

Outstanding Service Doug is my service Manager and is always courteous and helpful. Great coffee and donuts everyone is very professional , comfortable seating area and c More

by M.CROSSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Toyota of Kenner responded

Thank you for your review, M.Crossen! We hope to see you again real soon!

March 13, 2019

Old Prius Old 2004 Prius needed the main hybrid battery replaced and other repair and maintenance work. Erick did a great job of prioritizing the work by urgen More

by HUGGSTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Waguespack
Mar 13, 2019 -

Toyota of Kenner responded

Thank you so much for taking the time to review us. We are glad to hear you came to our dealership in order to get your battery replaced for your 2004 Prius and that Erick worked with your budget in order to get the job done!

March 12, 2019

Good. Harold made everything super easy and enjoyable. Oil change and tire rotation was ready in one hour! Hardly waited! Definitely would recommend. Never More

by MSBUSTILLO18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Harold
Mar 13, 2019 -

Toyota of Kenner responded

Thank you for your review! We are glad to hear that Harold made everything super easy and enjoyable and that your vehicle was serviced in a timely manner. We hope you continue to visit us in the future!

March 12, 2019

They wash car when you have service with this dealership. My complain is that, when they washed my Tacoma truck the radio antenna was not removed. Until it was bent when I got my truck. When I reached home, I More

by rod_labuguen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mariona
Mar 13, 2019 -

Toyota of Kenner responded

Thank you so much for taking the time to review us, Roger. We are sorry to hear your atenna broke! We have forward your review to a service manager in order to get in contact with you and further discuss this issue.

Mar 18, 2019 -

Toyota of Kenner responded

According to our records, you're coming in today to get your antenna replaced free of charge.

March 11, 2019

Excellent Customer Service! The Service Center is open on Saturdays until 4:00 pm but stop accepting vehicles at 3:00 pm. I didn't know that and arrived at 3:40 pm for routine m More

by SHOWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Mar 13, 2019 -

Toyota of Kenner responded

Thank you for your review! We always try to go that extra mile for those loyal customer that visit us! We hope to continue to earn your business!

March 10, 2019

Excellent, couldn’t have been better ! The staff at Ray Brandt Toyota were extremely polite, professional and treated me with respect. I found the prices to be extremely competitive bu More

by Tundra1794
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Landry , Mike Elmadah, Tim Bellow
Mar 11, 2019 -

Toyota of Kenner responded

Thank you for your review! We are glad to hear your experience was awesome at our dealership and hope to see you again!

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