Back

Toyota of Kenner - Service Center

Kenner, LA

4.5
2,120 Reviews

2,120 Reviews of Toyota of Kenner - Service Center

Sort by
April 23, 2019

Great service! Went in for oil change & tire rotation. Quick check-in. They gave me a ride to work. Shuttle driver was very nice, courteous & drive safely. In 2 hour More

by BETHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver was also great!
Apr 24, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us, Beth! We are glad to hear you received great service during your visit. We hope to continue to earn your business!

April 21, 2019

Quick and easy I made my appointment online for regularly scheduled maintenance. After dropping my auto off I proceeded to the waiting room ready to catch up on my More

by BOBOLINK100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Selva
Apr 24, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us! We are glad to hear that everything was quick and easy during your visit. We hope to continue to earn your business!

April 20, 2019

Service review Excellent , fast service, attention to detail . Service rep, Doug Montalbano , was expedient and so very helpful .highly recommended ! Always goes ab More

by DRNORRIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us! We are glad to hear that Doug took care of you during your visit. We hope to continue to earn your business!

April 17, 2019

Excellent Professional Service As Always Sheila is always great to work with. As a service professional, she is honest and reliable. And the work was done before the estimated time it would t More

by DENJMALLOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us, Den! We are glad to hear that everything was excellent and professional service, as usual. We hope to continue to earn your business!

April 15, 2019

Efficient Service Efficient service. Took care of all issues and provided issues that were not a problem, to track going forward. Waiting area was comfortable and n More

by AFFGATOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Selva
Apr 17, 2019 -

Toyota of Kenner responded

Thank you for your review! We are glad to hear your service experience was good. We hope to continue to service you in the near future.

April 12, 2019

Exceptional Quality of Service! Our service advisor, Erick, is extremely approachable and a true gentleman. He's always knowledgeable about our family's vehicles and makes sure to gi More

by casseng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Toyota of Kenner responded

Thank you so much for taking the time to review us, Paul! We are glad to hear that Erick took great care of you during your maintenance visit. We hope you continue to visit us in the near future.

April 11, 2019

Real fast service Great service and experience, great waiting area with refreshments and work completed in a timely fashion would recommend this service center to any o More

by ROADWARRIORWALT50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danny Waguespack, Garity Wolfe, Brandon Selva, Harold Leblanc
Apr 15, 2019 -

Toyota of Kenner responded

Thank you for your review! We are glad to hear your service appointment went well. We hope you continue to visit us in the near future!

April 11, 2019

Lack of Communication I set an Appointment with Doug, he wasn’t there. We waited for 20 mins. When he finally arrive he stated why didn’t anyone help you. If the appointmen More

by MSBIANCALEE
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2019 -

Toyota of Kenner responded

Thank you for taking the time to reach out, Bianca. We have forward your message to out management team and someone should be reaching out shortly to further investigate this.

April 10, 2019

sheila took good care of my service in a timely matter Sheila Leblanc is an excellent service employee courteous and knowledgeable would deal with the lady again. i have called on her on a regular basis More

by LPERRIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 10, 2019 -

Toyota of Kenner responded

Thank you for your review, Perrien! We are glad to hear Sheila took great care of you during your buying experience. We hope to continue to earn your business in the future!

April 10, 2019

Exceptional Service I recently came in regarding a Factory Warranty on my 2012 Prius. While my reservation was for early morning, I went the evening of the day before - More

by KTEDESCO57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Apr 17, 2019 -

Toyota of Kenner responded

Thank you for your review, Ken! We are glad to hear the service received was Exceptional! We hope to continue to earn your business!

...
176
...