2,119 Reviews of Toyota of Kenner - Service Center
Sheila was great Just in for regular maintenance, Sheila was great, always friendly, efficient,, took care of my wife’s car and got her mirror lights taken can of as w Just in for regular maintenance, Sheila was great, always friendly, efficient,, took care of my wife’s car and got her mirror lights taken can of as well Was quick too Always a pleasure doing business More
Rip off Went for a new tire (right front) and had left rear checked for slow leak. Was told all other tires were good but needed alignment. ($100). Later lear Went for a new tire (right front) and had left rear checked for slow leak. Was told all other tires were good but needed alignment. ($100). Later learned actually had a screw in tire- not sure how they did an alignment and missed that (???) and had to take more time away from work to deal with what should have been fixed in one visit. Service website offers loaner cars. Those don’t exist. This place has turned me off of Toyota More
Great value and quality service Brought it in for a brake inspection, and because there prices were reasonable, I decided to have the brakes, timing belt, spark plugs, belts, and val Brought it in for a brake inspection, and because there prices were reasonable, I decided to have the brakes, timing belt, spark plugs, belts, and valve cover gaskets replaced. More
Oil change and tire rotation The service I received was very professional, made me feel welcome , told me everything they was going to do. I always have a good. Visit very friendl The service I received was very professional, made me feel welcome , told me everything they was going to do. I always have a good. Visit very friendly environment. Always have snacks for your stay. I’m well please. More
Professional , courteous, expedient . Service department is stellar . Always professional and helpful . Doug Montalbano is thorough , very clear and concise . Makes sure all issues are ad Service department is stellar . Always professional and helpful . Doug Montalbano is thorough , very clear and concise . Makes sure all issues are addressed and that customer is satisfied . More
In and out service. Arrived a bit early for prearranged scheduled service, spoke to Ms. LeBlanc , my usual service rep. She advised I needed no more than a tire rotation. Arrived a bit early for prearranged scheduled service, spoke to Ms. LeBlanc , my usual service rep. She advised I needed no more than a tire rotation. Waited in the showroom waiting area just long enough to have a cup of coffee, and watched AM local news on TV. My vehicle was then ready, and I was on my way. Couldn't have been any better. I've always had good experiences, on previous service appointments, and this one was every bit as good as the others. More
Oil change Doug was very courteous and professional. I appreciate the service time. It's always an enjoyable experience to have my car services at Ray Brandt Toy Doug was very courteous and professional. I appreciate the service time. It's always an enjoyable experience to have my car services at Ray Brandt Toyota. More
Battery and spark plug replacement Battery problem was assessed promptly, old spark plugs were also noted and changed out. My vehicle was ready for pick up the same day. Thank you. Tom Battery problem was assessed promptly, old spark plugs were also noted and changed out. My vehicle was ready for pick up the same day. Thank you. Tom Finnegan More
Extended service warranty. Brandon was very patient with me as I had purchased an extended warranty he was not familiar with but he figured it out with Grace. He was very accom Brandon was very patient with me as I had purchased an extended warranty he was not familiar with but he figured it out with Grace. He was very accommodating, very friendly and overall a great person to have to go to for my oil changes. He always treats me with the upmost respect and I can't begin to tell you how customer service has declined so much with my generation but he had it. They were fast and called me to let me know that I needed windshield wipers because lets be honest, that's not on MY grocery list (insert eyeroll). HAHA! I also did not have an appointment and was still in and out in no time. :) More
Awesome The building is always clean and they always have refreshments for customers that are waiting. All the employees are very corurteous and friendly. Exp The building is always clean and they always have refreshments for customers that are waiting. All the employees are very corurteous and friendly. Expspecially Doug Montalbano he always helps me understand the service that is needed on my car and makes sure i have a ride back and forth when my car needs service for a long period of time. He goes above and beyond to make his customers happy! More