Back

Toyota of Kenner - Service Center

Kenner, LA

4.5
2,119 Reviews

2,119 Reviews of Toyota of Kenner - Service Center

Sort by
September 07, 2019

Service employee I always get Erick Burgess to help me. Do, to went with someone else when he wasn’t there. Big mistake, never again. Always call ahead now, to make More

by G_SCHILLECI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Toyota of Kenner responded

Thank you for taking the time to write a review. We are glad to hear that Erick took great care of you during your visit. We hope to continue to earn your business in the future!

September 06, 2019

Honest, personal, and great coffee Has kept mè on the road for many years. Manages and suggests services needed. Wait time is estimated and usually punctual. I get a free car wash. More

by Long Time Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Toyota of Kenner responded

Thank you for taking the time to write a review. We are glad to hear that Douglas took great care of you during your car service visit. We hope to continue to earn your business in the future!

September 05, 2019

Great customer service! Tim was really nice and very welcoming. I didn't have an appointment but he was able to get me in and out in a reasonable amount of time. My schedul More

by NWRAMIREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Sep 09, 2019 -

Toyota of Kenner responded

Thank you for taking the time to write a review, Ramirez. We are glad to hear that Tim took great care of you during your visit. We hope to continue to earn your business in the future!

September 04, 2019

25 k service Brought my truck in for 25,000 mile servicing. Truck was taken quickly, personnel were friendly and helpful, work was performed quickly and my questio More

by SSCHEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 05, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us! We are glad to hear that Erick took great care of you during your visit. We hope to see you again real soon!

September 03, 2019

15k service Did the required service. I had scheduled an appointment.They preformed the work in an efficient and quick manner. I will return here for future serv More

by PAPAG_0208
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Toyota of Kenner responded

Thank you for taking the time to reach out! We are glad to hear your service appointment was quick and that Erick made sure to take great care of you during your visit! We hope to continue to earn your business in the future.

August 31, 2019

Great Service Tim is an excellent service advisor. He is professional, friendly, and very thorough. The service to my vehicle was quick and Tim kept me updated ever More

by rolandkjr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Sep 04, 2019 -

Toyota of Kenner responded

Thank you for taking the time to reach out, Roland! We are glad to hear Tim took great care of you during your visit! We hope to continue to earn your business!

August 31, 2019

Overall great and efficient visit. First time customer at Brandt. I was very pleasantly surprised. Sheila was just great. Found some discounts for me that I didn't know about. All the More

by DDAVIS50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Toyota of Kenner responded

Thank you for taking the time to reach out, Davis! We are glad to hear Sheila took great care of you during your visit! We hope to continue to earn your business!

August 31, 2019

too slow I waited almost two hours for an oil change. I arrived at 8:00 and it was 10:00 when I left. I actually asked Doug if he could check on vehicle. More

by NPEIKERT
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Toyota of Kenner responded

Thank you for taking the time to share your experience with us. We are sorry to hear your oil change to longer than expected, we always aim to take care of our customers as promptly as possible. However, often times we might have a higher wait time than expected. We hope you give us another chance in the near future.

August 29, 2019

Great Experience Service was fast and efficient. Tim was great even though he was "under the weather". Everything was explained to me and no surprises. I was made aw More

by GBERNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Aug 29, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us, Gberner! We are glad to hear that Tim took great care of you during your visit. We hope to continue to earn your business.

August 29, 2019

Tim is a AWESOME serivce advisor! Everytime I bring my car in for service, Tim is always helpful, honest, professional & such great person to work and talk with to. My experience at t More

by AJPLACIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Sep 04, 2019 -

Toyota of Kenner responded

Thank you for taking the time to reach out! We are glad to hear Tim took great care of you during your visit! We hope to continue to earn your business!

...
162
...