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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,119 Reviews

2,119 Reviews of Toyota of Kenner - Service Center

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September 18, 2019

needed minor repair to my rav4 after hitting curb Tim (sorry dont know last name) was exceptional having my repairs made exceptionally quick he is a great asset for your service department. Sheila is More

by ANNIEOCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bellow
Sep 18, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us, Annie! We are glad to hear that Tim & Shelia took great care of you during your visit. We hope to continue to earn your business!

September 17, 2019

Bad Service I went to get a wheel alignment and a oil change and they did not do the wheel alignment but they charged me for it as if they did it. Also my represe More

by RAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sep 17, 2019 -

Toyota of Kenner responded

Thank you for taking the time to reach out, Ray. According to our records, we can't seem to locate your name on file and would greatly appreciate it if you would provide us with a little bit more information regarding your account, so we can go ahead and further investigate this. If you'd like you can also reach out to our service manager, Danny Waguespack, at service@raybrandttoyota.com and he'd be more than happy to help out.

September 13, 2019

Great service!! MR Lenny and Erik are amazing service guys. They have made all my service experiences a great experience . Highly recommend them for any Toyota needs. More

by STEADYSPININ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us! We are glad to hear that Erick and Lenny took great care of you during your visit! We hope to continue to earn your business in the future.

September 13, 2019

Excellent service. I had a bit of an emergency this past Wednesday morning. My tire light came on and it was 7:30 am. I had a full day of work ahead of me and I needed m More

by GNOMEMAGIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us! We are glad to hear that Douglas took great care of you during your visit! We hope to continue to earn your business in the future.

September 13, 2019

First Class!!! I sent Doug Two cars to be serviced this week and both were completed in a timely manner and extremely satisfied with the Dealer. I would definitely More

by BRIANP6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us, Brian! We are glad to hear that Douglas took great care of you during your visit! We hope to continue to earn your business in the future.

September 12, 2019

Excellent 👌!!! Excellent service advisor . . . Harold LeBlanc Jr.!! Very knowledgeable, personable and demonstrate competency and patience while explaining complex More

by BYRONCWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Sep 16, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us, Byron! We are glad to hear that Mr. Mike took great care of you during your visit! We hope to continue to earn your business in the future.

September 12, 2019

great! It was quick and efficient. Doug Montalbano was great! My car was washed. The coffee and donuts were a nice touch. Appreciate it so much!! More

by LORIBESSELMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us, Lori! We are glad to hear that Douglas took great care of you during your visit! We hope to continue to earn your business in the future.

September 12, 2019

Great Experience !!! I had accidentally curb-checked my rims and tires... Erick took care of the claim and also the regular tune-up (mpi), the service over the years at Ra More

by PRESCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us! We are glad to hear that Erick took great care of you during your visit! We hope to continue to earn your business in the future.

September 10, 2019

Bad service Told me 3 days car would be done took 2 weeks and then was told they mess paint job up had to paint over this the second time I brought my car there f More

by Y97NOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Manny Suazo , Patrick Brown, Joe Mariona, Victoria Ceravolo, Harold Leblanc
Sep 17, 2019 -

Toyota of Kenner responded

Thank you for taking the time to reach out. We have forwarded your message to our service manager and someone should be reaching out shortly to further investigate this matter with you. If you need immediate assistance, please do not hesitate to contact us.

September 09, 2019

In for oil change Got oil change. Service manager, Tim, is real good to work with. Tries his best to help you but is honest when he can't. Wish they could have honored More

by PLAISANCES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Sep 11, 2019 -

Toyota of Kenner responded

Thank you for the review. We are glad to hear that Tim took great care of you during your visit. We hope to continue to earn your business.

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