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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews
Call Service Center (504) 702-6926

2,118 Reviews of Toyota of Kenner - Service Center

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October 12, 2023

Shelia is an amazing service advisor. She is very knowledgeable, friendly, and upfront about the service and cost! More

by Tenisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Kimbrough
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Oct 19, 2023 -

Toyota of Kenner responded

Tenisha, thank you for taking the time to share feedback about your visit to Ray Brandt Toyota with us! We're very glad to hear that our team, especially Shelia, left a positive impression on you with their friendly and excellent service. Your satisfaction is our top priority, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your five-star review and look forward to welcoming you back on your next visit! Ray Brandt Auto Group #WeMakeItEasy

October 12, 2023

The dealership does a thorough job of assisting customers in decisions related to purchasing vehicles from start to finish. Buying a car can be intimidating but they made it easier. More

by TLYNNJ99
Recommend Dealer
Yes
Employees Worked With
Woody Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlos Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share feedback about your visit with us. We're very glad to hear that our team left a positive impression on you with their helpful service. Your satisfaction is our top priority, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your five-star review and look forward to welcoming you back on your next visit! Ray Brandt Auto Group #WeMakeItEasy

October 10, 2023

Excellent service with professional staff. Time given for service was accurate. Will be back for my next service. More

by kimdsg13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Eddlestone
Report | Print
Oct 11, 2023 -

Toyota of Kenner responded

Thank you so much for sharing your positive review about your visit to Ray Brandt Toyota. It's wonderful to hear that our commitment to excellent service and professionalism resonates with your experiences with us. Our team works diligently to ensure every guest leaves completely satisfied, and it's truly rewarding to hear that we've achieved that with you. We appreciate your trust and loyalty and are here for you anytime you need us. It's our pleasure to serve you! Ray Brandt Auto Group #WeMakeItEasy

October 10, 2023

Dealership was clean. Chairs were comfortable. Everyone was very polite and professional. Bathroom was clean and fresh More

by shaniluchion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez
Report | Print
Oct 16, 2023 -

Toyota of Kenner responded

Thank you for sharing your feedback about your visit to Ray Brandt Toyota. We're pleased to hear that you found our dealership clean and our waiting area comfortable. It's of utmost importance to us that every guest feels welcomed in a professional and friendly environment. We're also glad to note your positive remarks about the cleanliness of our restroom. Your review motivates us to continue our pursuit of excellence in all aspects. Thank you for choosing us, and we look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

October 08, 2023

Doug is very trustworthy. I feel very comfortable when he recommends any type of repairs.! More

by CINDY8471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

Toyota of Kenner responded

Thank you for sharing feedback about your visit to Ray Brandt Toyota with us, Cindy. We're very glad to hear Doug and the rest of our team left a great impression on you with their honesty, professionalism, and excellent service. Your satisfaction is our top priority, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your five-star review and hope to serve you again in the future! Ray Brandt Auto Group #WeMakeItEasy

October 07, 2023

It was fast and efficient. I was able to bring my car in overnight and had it fixed the next day. More

by richleehall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Cella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Takiyah Cavilear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariano Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Miller, Brett Hernandez, Jason Eddlestone
Report | Print
Oct 12, 2023 -

Toyota of Kenner responded

Thank you for sharing feedback about your visit with us. We're very glad to hear our team left a great impression on you with their prompt and diligent service. Your satisfaction means everything, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your five-star review and look forward to assisting you again on your next visit to Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

October 06, 2023

This was my first visit and Eric Burgess was very attentive and professional. Highly recommend. More

by kristywilliams24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us, Kristy! We're thrilled to hear that Eric provided you with attentive and professional service during your first visit. Your recommendation means a lot to our team, and we look forward to assisting you again in the future. We appreciate you choosing Ray Brandt Toyota for your vehicle needs, and welcome to our dealership family! Ray Brandt Auto Group #WeMakeItEasy

Oct 11, 2023 -

kristywilliams24 responded

I revisted your location on yesterday and experienced the same courteous, speedy and professional service. I did ask for Eric!!!!

Oct 12, 2023 -

Toyota of Kenner responded

That's wonderful to hear! Your repeat business is the highest compliment we can receive and is a testament to the service we strive to deliver. We promise to continue striving to deliver the high level of service you've come to expect from us for all your future vehicle needs. Thank you for choosing Ray Brandt Toyota!

October 04, 2023

This guy is on his S&%T very polite very informative very professional I work retail customer service so I can feel when a person is going the extra mile to make sure all is good and you say to yourself I'm More

by buchanarichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Eddlestone
Report | Print
Oct 05, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Jason took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

October 03, 2023

Great service the dealer is excellent in all fazes of customer service when working on my truck thanks More

by amyeb13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

October 02, 2023

Very clean organized work place. Everyone seems to be on their job. Thank you for good service More

by nawlingsbabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Miller, Keith Barrett
Report | Print
Oct 05, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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