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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,119 Reviews

2,119 Reviews of Toyota of Kenner - Service Center

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October 16, 2019

Service My service rep, Doug, is always courteous and helpful. When I leave my car, I can do so with confidence that he will take care of everything. Also, I More

by Alregan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us! We are glad to hear that Douglas took great care of you during your visit. We hope to continue to earn your business.

October 15, 2019

25,000 mile check up I drove up was greeted told him that I was in for took my information and I went and sat in the waiting area I was called when the job is finished More

by HPSTAUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Toyota of Kenner responded

Thank you for such an awesome review! We are glad to hear that Erick made sure you were taken care of from start to finish during your service visit! We hope to earn your business again in the future!

October 15, 2019

Mr. Harold is always a pleasure! I've been dealing with Mr. Harold in the service center ever since I purchased my car 3 years ago. I have had no issues with my car but I do go in for More

by AUTUMNSKYY1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Oct 15, 2019 -

Toyota of Kenner responded

Thank you for such an awesome review, Autum! We are glad to hear that Harold made sure you were taken care of! We appreciate your loyalty and business all these years!

October 14, 2019

Very professional - excellent service Service Department checks my vehicle very thoroughly every time that I have brought it in for maintenance. Always looking out for my very best and inf More

by JLRHONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Selva, Harold Leblanc
Oct 15, 2019 -

Toyota of Kenner responded

Thank you for such an awesome review! We are glad to hear that Erick, Harold, Douglas, Brandon and Sheila made sure you were taken care of! We hope to earn your business again in the future!

October 14, 2019

Excellent service experience Doug Montalbano is an excellent service representative. All is explained clearly and getting car to service is handles expeditiously. Never had a pro More

by NKREISM143
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Toyota of Kenner responded

Thank you for such an awesome review! We are glad to hear that Douglas made sure you were taken care of during your service appointment! We hope to earn your business again in the future!

October 14, 2019

Courtesy van When I brought my car in I needed the courtesy van to drop me off at work. Even though he didn’t start til 8 he drove me to work at 730. Thank you ve More

by LTORTORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know who worked on the car
Oct 15, 2019 -

Toyota of Kenner responded

Thank you for such an awesome review! We are glad to hear that our team went above and beyond to made sure you were taken care of and made it to work on time! We hope to earn your business again in the future!

October 11, 2019

Oil and grease residue left on vehicle When getting an oil change can the service person remove the oil or grease stain on doors and windows of cars they service. Some of us don't like gett More

by moniqjam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Toyota of Kenner responded

Thank you for taking the time to reach out, Monique. We are glad to hear that you enjoyed the service received. Please rest assure that we have forwarded your feedback to our management team in order to look into this and make sure it does not happen again. We hope to continue to earn your business in the future!

October 11, 2019

Great Service My sales rep, Kanan, is always willing to answer my questions whenever I need him. The service is fast and professional. A very good experience! More

by Yao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kanan Musayev
Oct 15, 2019 -

Toyota of Kenner responded

Thank you for such an awesome review, Yao! We are glad to hear that Kanan, Erick, and Sheila made sure you were taken care of! We hope to earn your business again in the future!

October 09, 2019

Quick and courteous Clean And welcoming wait area with a friendly professional staff that handled entire transaction with care and in a timely manner was a pleasant exper More

by PHILSKI66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Selva
Oct 10, 2019 -

Toyota of Kenner responded

Thank you for awesome review us, Phil! We are so glad to hear that our entire team and Brandon took great care of you during your visit! We hope to continue to earn your business in the future!

October 09, 2019

Highly Recommend!! I purchased my Vehicle 9 yrs ago from Ray Brandt Toyota and still have it, thanks to their service department. They are the only one I bring my Highl More

by HURLEYLL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Toyota of Kenner responded

Thank you for awesome review us, Hurley! We are so glad to hear that Erick and Shelia took great care of you during your visit! In addition, thank you for all these years of loyalty! We hope to continue to earn your business in the future!

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