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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,119 Reviews

2,119 Reviews of Toyota of Kenner - Service Center

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December 10, 2019

Rav-4 Very professional. Serviceman kept me informed and did a thorough job. Staff was very friendly. They got me in and out in no time. I would highly rec More

by MARTAY5310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Dec 11, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We like to make sure that our customers are fully informed when getting things done to their vehicle, that way they are up to date. We're happy to know Tim was able to assist you during your visit with us and we truly appreciate you recommending us!

December 09, 2019

service good but great Rep but there's no need for extended warranty - when you need it ,when the extended warranty people come, they inspect and tell you there no nee More

by CINJOE43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Toyota of Kenner responded

Thank you for taking the time to reach out, Joe. We have forwarded your message to our management team in order to further investigate the matter. Please contact us directly if you need immediate assistance.

December 09, 2019

Service Harold was very professional and I will continue to use your service as he always does a great job for me. The rest of the staff is also couteous and More

by LOUISROSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Dec 09, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We are so happy to hear that Harold was professional and able to assist you during your visit at our dealership! We look forward to any business you'll have with us in the future!

December 09, 2019

Excellent ! Very polite, efficient, and helpful service person. Mechanic was very timely. I was well pleased with all your staff and my visit. Thank You !! Alt More

by MKILLEEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Selva
Dec 11, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We take pride in our customer service to ensure that our customers are fully satisfied with their visits to our dealership! We're happy to hear Brandon was able to assist you during your visit and we look forward to any future business you'll have with us!

December 09, 2019

Great Work Great Service! We were offered a rental car since the work was covered by the extended warranty. We are waiting on one more part. Uhhh More

by debdin61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're happy to hear Shelia was able to assist you during your visit with us and we made it more convenient with the rental car! We look forward to any future business you'll have with us!

December 07, 2019

Oil change and service Mr. Harold is always helpful and honest with me service visits. He gets me in and out within and hour. I trust him with my truck. More

by Dalb777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Dec 09, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear Mr.Harold was able to assist you during your visit at our dealership! We take pride in our customer service to ensure that our customers continue to trust us with sales or services to their vehicle! We look forward to any future business you'll have with us!

December 06, 2019

Oil Change As usual Harold Leblanc provided excellent customer service...... whether it is an oil change like this time or major work like I had done in the past More

by Ron86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Dec 09, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We are so happy to hear Harold was able to assist you during your visit with us, we take great pride in our customer service to ensure that our customers are fully informed and comfortable with their purchases from our dealership!

December 06, 2019

SAME DAY SERVICE - WHAT?!! I called at 11:30 am to schedule service for my Venza & was offered a 2:30 pm appointment. I arrived at 2:30 & was gone before 3:30. Doug Montalban More

by BARBARA20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review, Barbara! We're so thrilled to hear you came in and was back on the road in no time! We take great pride in our fast and efficient customer service to ensure that you're not wasting any time and are back to driving ASAP!

December 05, 2019

Service performed in a time that was estimated. Waiting area was nice and clean. Food and coffee was provided. I wish that my car would have been washed like More

by ALAY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garity Wolfe
Dec 09, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We take great pride in our customer service to ensure that our customers are very well taken care of and back on the road in no time!

December 04, 2019

great service Service was great and they got me in and out very quick. I bought my new Tundra from them because of the quality of service. More

by TODD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review, Todd! We take great pride in our customer service to ensure that our customers are happy to come back for our service! Congratulations on your new Tundra! We look forward to any business you'll have with us in the future!

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