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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,119 Reviews

2,119 Reviews of Toyota of Kenner - Service Center

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December 23, 2019

Thank you! Came in twice in 3 weeks with both my cars for my 5k service. The service was quick and accurate which was awesome. Tim was the person who helped me. More

by sWITT74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Dec 26, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We take great pride in our customer service to make sure that our customers are fully informed and satisfied with the services done to their vehicle. We're so happy to hear that Tim was able to assist you during your visit and you're so awesome for coming all the way from the westbank! We look forward to any future business you'll have with us!

December 21, 2019

Very dishonest people! I have discovered that Toyota has lied to me on my last two visits and now I feel they have lied about the service for many years. I have always had More

by RMB17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shelia Leblanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Waguespack
Dec 27, 2019 -

Toyota of Kenner responded

Thank you for taking the time to reach out, Candance. We can't seem to locate your name on file, with the username provided on this review. Would you be so kind to provide us with the name associated to the account, so we can have someone from management investigate. We look forward to your response.

December 19, 2019

tops in efficiency dropped my wife's car off for routine service and brake check. Check-in was effortless, even though I did not have an appointment. Car was ready in More

by JANEJOHN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Dec 20, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear about your effortless visit with us! We're also glad to hear that Harold was able to assist you during your visit with us and your vehicle was ready again within the same day! We look forward to any future business you'll have with us!

December 18, 2019

Five stars service As always very satisfied. Excellent service, excellent communication. This time I was there for more than a simple maintenance. But as always Erick ke More

by RIGOPOLANCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We are so happy to hear that you are always satisfied when visiting our dealership! We take great pride in our customer service to make sure that our customers are fully informed and satisfied with the services being done to their vehicle! It's so great to hear that Eric was able to assist you during your visit and we look forward to any future business you'll have with us!

December 13, 2019

Great dealership and service everything about Ray Brandt Toyota is great their people and their service department. I'll continue returning to have my car serviced and again when More

by MCHAMP035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Dec 16, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We are so happy to know that Harold, Sheila, and Douglas were able to help you out during your visit with us, and we're thrilled to hear you'll be coming back to us for any future service on our car. We look forward to any future business you'll have with us!

December 12, 2019

Check up Everyone at the dealership was great!! I will continue to go back for all my service. Polite, courteous and genuine all around nice place to deal wi More

by HPOIRIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Dec 13, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear you'll be coming back to us for any services needed on your vehicle! We take great pride in our customer service to ensure that our customers are always fully satisfied and comfortable with their vehicle by the time they are driving off our lot!

December 11, 2019

Routine service I brought my SUV in for routine service. A new battery was recommended and I agreed to have it replaced. My car was ready in reasonable time. More

by VANATU2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear about your fast and efficient visit with us! We're also happy to know Erick was able to assist you during your visit and we look forward to any future business you'll have with us!

December 10, 2019

Auto maintenance service Harold & Sheila are the best. They deliver exceptional, professional, quality dependable and friendly service time after time! Only issue is th More

by MCALUDA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Dec 26, 2019 -

Toyota of Kenner responded

Thank you for taking the time to review us! We are glad to hear that Harold and Shelia took great care of you during your latest visit. In regards to scheduling your service appointments, this does not represent our brand at Ray Brandt, we always try to make it easy for our customers; from purchasing a vehicle to scheduling their appointment. Have you tried our easy and friendly online scheduling system on our website? https://www.raybrandttoyota.com/service/schedule-service/ We hope you do decide to give us another chance in the future.

December 10, 2019

Fantastic We bought our first car from Toyota in 2016 and our second in 2019 I am now purchasing this car all thanks to Pat Brown and the wonderful service team More

by MBNOLA81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat brown , Harold Leblanc
Dec 11, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're thrilled to hear about you coming back to us for your vehicles! We're also happy to hear Harold and Pat were able to assist you during your visit with us and we look forward to any future business you'll have with us!

December 10, 2019

Service on 2014 Toyota Highlander , Friendly and competent service department. Eric is the best! I didn’t have to wait long. Plus the coffee and snacks are delicious. Seating area More

by JOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review, Joy! We're so happy to hear that Eric was able to assist you during your visit with us and that you didn't have to wait long! We want to ensure that our customers are fully comfortable and satisfied from the moment they step through our doors to back on the road in no time!

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