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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,119 Reviews

2,119 Reviews of Toyota of Kenner - Service Center

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January 08, 2020

My experience with the Service Department at Ray Brandt Toyota on January 6, 2020, was successful. It was a 5000 mile check, and the inside noise was eliminated. The technician who rode in my car with me More

by NELL.MARBLE
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that Eric was able to assist you during your visit with us and we look forward to any future business you'll have with us!

January 05, 2020

Great could not have been any better I have always been treated with great service from my service rep Tim Bellow He is verry helpful and always makes sure my car iis always taken care o More

by EMADONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Jan 06, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We are so happy to hear that Tim was able to assist you during your visit with us and was helpful to you! We take great pride in our customer service to ensure that our customers are fully informed on the services being done to their vehicle.

January 01, 2020

Efficient Sheila always provides an excellent service experience. I always feel that she cares about her customers. The maintenance was performed quickly and More

by Davemac24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review, Dave! We're so happy to hear that Shelia was able to assist you during your visit with us! We take great pride in our customer service to ensure that our customers are completely informed on the services being done to their vehicle to get them back on the road in no time. We look forward to any future business you'll have with us!

January 01, 2020

Quick quality service Car was brought in and serviced quickly and done correctly! They identified the problem and got a quick resolution. Also made me aware of needed oil c More

by PAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Waguespack
Jan 02, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We are so happy to hear that Sheila, Lenny, and Danny were able to assist you during your visit with us! We take pride in our fast and efficient customer service to ensure that our customers are back on the road in no time!

January 01, 2020

Very good, well satisfied. The service is always great. I have no complaints. Everything has always been done right the first time. Plus it nice to have pastries to eat while yo More

by JAB23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Jan 02, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear about your visit with us and that Eric and Harold were able to assist you! We take great pride in our customer service to ensure that our customers are completely comfortable and informed on the services being done to their vehicle!

December 31, 2019

Service I went there to have my truck serviced and the work exceeded my expectations. I was very happy with the quality of work as well as the customer servic More

by LUVGOOFY7863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Toyota of Kenner responded

We are so glad to hear that our service work exceeded your expectations! Quality and customer service are most important to us at Ray Brandt Toyota. Thanks for the exemplary rating and review. Happy New Year!

December 28, 2019

Battery on Rav 4 Had battery die on me, which I barely got jumped enuf to get to dealership. They were obviously very busy but immediately assisted me. Had to leave ca More

by RTUCKERSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 30, 2019 -

Toyota of Kenner responded

RTUCKERSR, we are so glad that Ray Brandt Toyota was able to help you when you needed it most. We pride ourselves on excellent customer service and that we were able to get you back on the road in no time. Please let us know how we can continue to assist you in any of your service needs.

December 26, 2019

Great customer service Mr. Bellow was courteous and professional. He provided an estimated time of completion and the service was completed in that time frame. He gave rec More

by KWSNURSE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Dec 26, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to know that Tim was able to assist you during your visit with us and was able to get you back on the road in no time! We take pride in our customer service to make sure that our customers are fully informed and comfortable with the services being done to their vehicle.

December 24, 2019

I’m not satisfied I went last Saturday to check my brakes, paid 430 and I’m still with problems I want to know if you’re going to charge me More

by JEANNETESALAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember
Dec 31, 2019 -

Toyota of Kenner responded

Thank you for taking the time to reach out, Jeannete. We have forwarded your message to someone from management in order to have them further investigate this matter. If you need immediate assistance, please do not hesitate to contact us.

December 23, 2019

Great customer service The Ray Brandt Service Team is courteous and prompt. They are knowledgable. They are great with same day service, and the waiting area is clean and co More

by AMCCOLLAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Romain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Waguespack
Dec 23, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We take great pride in our customer service to ensure that our customers are completely taken care of and back on the road in no time! We want our customers to feel fully informed and comfortable with the services being done to their vehicle and we look forward to any future business you'll have with us!

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