Toyota of Kenner - Service Center

Fast, courteous, comfortable They finished the job in half the estimated time (which is good; I'd rather they overestimate than underestimate, for planning purposes). Everyone wa They finished the job in half the estimated time (which is good; I'd rather they overestimate than underestimate, for planning purposes). Everyone was very professional and courteous. The waiting room has comfy chairs, wifi, coffee, snacks, TV, and is very clean and bright. More

I had a very pleasant experience with the service I received on my last 20,000 mile check. Harold took great care and service was very fast. received on my last 20,000 mile check. Harold took great care and service was very fast. More

I am always pleased with my service at Toyota. I've been working with Doug for years, since my previous dealership, and appreciate how he continues to provide excellent customer service. working with Doug for years, since my previous dealership, and appreciate how he continues to provide excellent customer service. More

Ray Brandt was awesome. The mechanical technicians do a wonderful job. Keep up the good work. Praise God. Harold, Al, the cashier all very helpful. wonderful job. Keep up the good work. Praise God. Harold, Al, the cashier all very helpful. More

Great job I went in for an airbag recall and they made the process very easy. I would highly recommend this service center in the future. Thank you! I went in for an airbag recall and they made the process very easy. I would highly recommend this service center in the future. Thank you! More

Really impressed Recently moved here and this was my first time using Ray Brandt for service. I will be back because the service was quick and the representative was v Recently moved here and this was my first time using Ray Brandt for service. I will be back because the service was quick and the representative was very friendly and easy to work with. He was not pushy and understood all concerns. The price was as expected and the work done was great--the numerous issues I had with my vehicle were addressed. The only slightly negative comment I have is that I called and asked about Sunday night drop off for my Monday am appointment, which I was told was fine. When I drove there Sunday night, all entrances were padlocked so I just had to leave my car on the side of the road and hop the gates to drop off my keys. It made me a little leery but all turned out fine. More

Courteous, professional, and attentive. Sheila did an excellent job in assisting me with an unexpected and serious situation with my 2009 Highlander. She received my vehicle as it was towed Sheila did an excellent job in assisting me with an unexpected and serious situation with my 2009 Highlander. She received my vehicle as it was towed in, got right to work assessing the problem, and communicating results and recommendations. My vehicle was repaired within the timeline promised. More

Great place go take my truck. I love how great job they do and quick service and they wash my truck after. Really great place do and quick service and they wash my truck after. Really great place More

Is was in for a regular service visit. The guy checking everyone in had a horrible attitude to say the least. I eventually got help from Tim who was great and thorough at his job duties. everyone in had a horrible attitude to say the least. I eventually got help from Tim who was great and thorough at his job duties. More

quick service, informative staff I use toyotacare - and have, in the past, not always had clear communication about when a repair or service 'counts' as included care. Staff at Ray Br I use toyotacare - and have, in the past, not always had clear communication about when a repair or service 'counts' as included care. Staff at Ray Brandt not only found my toyotacare contract, but walked me through a scheduled service I'd missed - and let me know a timeline for when my care contract expired. This sounds like a small deal, but it makes a huge difference knowing that this dealership honors the agreements made with the larger toyota leasing and toyotacare institutions, plus the waiting space was clean, stocked with food, and every staff member I interacted with was welcoming and friendly without pushing me into looking at new vehicles. More