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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,119 Reviews

2,119 Reviews of Toyota of Kenner - Service Center

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January 27, 2020

Fast Service I drove in, my service manager asked me, what did I need, then said, I'll call you. Later, he called and said, my truck was ready. More

by PSCHNEIDER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that Douglas was able to assist you during your visit with us and we look forward to any future business you'll have with us!

January 27, 2020

I have no problems or complaints about Ray Brandt Toyota. Just had my regular 5000/10000 mile regular services, oil and filter change, tire rotation etc.. All services were performed in a very professional m More

by RELAXINGPAPA48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Jan 27, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to know that Shelia and Harold were able to assist you during your visit with us and all services were performed in a professional manner. We take pride in our customer service to ensure that our customers are fully informed on the services being done to their vehicle before they are back on the road in no time! We look forward to seeing you again for your next service visit!

January 27, 2020

Made the appointment and arrived 15 min early. Car in and out 30 min! Great service! I even was able to grab a donut, which was nice More

by JAE065
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garity Wolfe
Jan 27, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that Shelia and Garity were able to assist you during your visit and were able to get you back on the road in no time! We thank you for your business and look forward to any future visits you'll have with us!

January 24, 2020

Sheila was great. She is the reason I keep coming back. Service was quick and she answered all of my questions and took great care of me. More

by GWBERNARD
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that Shelia was able to assist you during your visit with us and that service was very quick! We take pride in our customer service to ensure that our customers are fully informed on the services being done to their vehicle before we get them back on the road! We look forward to any future business you'll have with us!

January 24, 2020

I had my Toyota Highlander serviced at Ray Brandt. I have always had an excellent experience whenever I had my 2016 Toyota Highlander maintenance service done at your dealership. The amount of wait ti More

by LSJONES7200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Brown
Jan 27, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to you had an excellent experience when visiting our dealership! We're thrilled to know that Patrick and Sheila were able to assist you during your visit and were able to get your back on the road in no time! We take pride in our customer service to ensure that our customers are fully informed on the services being done to their vehicle. We look forward to any future visits you'll have with us!

January 23, 2020

Very friendly and courteous people. My oil change didn't take as long as they originally said it would, even though they were quite busy. Angela romain is the best sales lady there is!!! She pulled out all More

by KAYNESBHY
Recommend Dealer
Yes
Employees Worked With
Angela Romain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Woody Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Edwards, Tim Bellow
Jan 23, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We take pride in our customer service to make sure that we treat our customers like family and make sure that they are fully informed on the services being done to their vehicle. We're so happy to hear that our incredible staff was able to assist you during your visit with us and were able to get you back on the road in no time! We look forward to any future business you'll have with us!

January 23, 2020

Staff is always friendly, and super fast service. Only complaint I have is for my previous maintenance on my previous car, as well as the new one I have now, when the maintenance is done, they constantly More

by NETTIEPOO1015
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Toyota of Kenner responded

Thank you for taking the time to leave us a rating and review! We're so happy to hear that Sheila was able to assist you during your visit with us. We truly appreciate and will take your feedback into consideration as we pass this along to our management team for improvements in the future. Please contact us directly if you'd like to schedule an appointment to fix the maintenance light. Thank you.

January 23, 2020

Battery Replace I had maintenance done for my 2005 RV-4. I was told the battery needed to be replaced immediately. I said that the battery was changed 2 or 3 years ag More

by Sunny
Recommend Dealer
No
Employees Worked With
Douglas Montalbano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Toyota of Kenner responded

Thank you for taking the time to reach out to us, Sunny. We sincerely apologize for your experience and would like to find a resolution to this. If you'd like to provide us with some more information about your visit or a phone number to best reach out to you, we'd like to pass this along to management to get this resolved. Thank you.

January 23, 2020

Tim is usually the service person who handles my service. He is knowledgeable, friendly and very helpful when I have questions regarding service on my vehicle. I hope to continue with him as the person who h More

by KMALONE35
Recommend Dealer
Yes
Employees Worked With
Tim
Jan 23, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We take pride in our customer service to make sure that our customers are completely comfortable and fully informed on the services being done to their vehicle. We love to work in a fast and efficient manner to ensure that we get you back on the road ASAP! We look forward to any future service visits you'll have with us!

January 23, 2020

Awesome service! They were quick and were great with communicating. Really appreciate everything they do for my at Ray Brandt Toyota! Will definitely go back next time I need anything! More

by BONCKDILLON
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that Eric was able to assist you during your visit with us and that everyone was great with their communication skills. We take pride in our customer service to make sure that our customers are fully informed on the services being done to their vehicle before we get them back on the road ASAP! We look forward to any future business you'll have with us and thanks again!

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