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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,119 Reviews

2,119 Reviews of Toyota of Kenner - Service Center

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February 25, 2020

I went in for a normal oil change and ended up waiting for 4 hours. I had heard a couple of times that it might take a little longer than usual so I Didn’t initially say anything. But finally I did and tu More

by BEccamill
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Toyota of Kenner responded

Thank you for taking the time to reach out. We have forwarded your message to our management team to further investigate this matter. Please feel free to contact us directly, if you need immediate assistance.

February 25, 2020

Great Service I have used Ray Brandt Toyota for oil changes, aliments, tires, and other services more than 10 years Service Advisor Doug Montalbano has always sugge More

by BRAUDCAMERON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Selva
Feb 27, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that our amazing staff was able to assist you during your visit with us and we have never disappointed every time you've visited us! We take pride in our customer service to ensure that our customers are completely satisfied and comfortable with the services being done to their vehicle. We look forward to any future business you'll have with us!

February 24, 2020

Ray Brandt dealership has been a great place to bring our vehicle for it's required service maintenance. They have always been very efficient in the work performed. More

by CGRIFF0
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that Eric was able to assist you during your visit with us and that we're always very efficient in our work. We like to ensure that we work in a fast and efficient manner to get you back on the road in no time! We look forward to any future visits you'll have with us!

February 24, 2020

Very professional And Very Helpful Vehicle was taken care of and I was out as quickly as possible and will be returning for service or in the near future for a possible trade-in thank you guys keep up the go More

by ricky_matthews
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review, Ricky! We're so happy to hear that Sheila was able to assist you during your visit with us and that you were back on the road ASAP! We like to work in a fast and efficient manner because we understand how busy one's schedule can be! We look forward to any future service visits you'll have with us!

February 24, 2020

My experience at this dealer is always a pleasant one from the greeter to the cashier. The service department here is a continuously pleasant experience. More

by LCBELILE
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Feb 27, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that Harold was able to assist you during your visit with us and that our dealership is always a pleasant one for you! We take pride in making sure that our customers receive nothing but the very best from us before we get them back on the road in no time! We look forward to any future visits you'll have with us!

February 24, 2020

Friendly and professional staff. Explained everything to me in advance. They were finished with my car earlier than expected. Thanks for the car wash, too! More

by USNERFAMILY
Recommend Dealer
Yes
Employees Worked With
Brandon Selva
Feb 26, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that Brandon was able to assist you during your visit with us and that they finished your car earlier than expected! We look forward to any future service visits you'll have with us!

February 24, 2020

Very fast service. Everyone was very helpful. Loved the snacks and coffee. Will keeping bring my car here for all service. Will also bring by truck.. More

by BSCHORNACK
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that Shelia was able to assist you during your visit with us and that you also enjoyed our snacks and coffee in our waiting area. We take pride in our customer service to ensure that our customers are completely satisfied and completely comfortable with the services being done to their vehicle! We look forward to any future visits you'll have with us!

February 22, 2020

Harold Leblanc, Is an excellent Service Advisor!. He is Harold Leblanc, Is an excellent Service Advisor!. He is one of the main reasons we continue to bring our vehicles to RayBrandt! Great attitude, kn More

by MMLVDV
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Feb 24, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that Harold was able to assist you during your visit with us and he's one of the main reasons you keep coming back to us! We take pride in making sure that our customers are treated like family and receive nothing but the very best from us! We look forward to any future service visits you'll have with us!

February 19, 2020

Thank You!! Thank you Mr. Harold Leblanc for handling a situation that you were not involved in or aware of!! You handled the situation quickly and professionall More

by dionnesb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Feb 19, 2020 -

Toyota of Kenner responded

Thank you for your rating and review, Dionne! We're so happy to hear that Harold was able to assist you during your visit with us and that he handled the situation quickly and professionally! We look forward to any future visits you'll have with us!

February 18, 2020

Doug M is the best in service Doug Montalbano is the best. He always goes out of his way to make sure things are taken care of when I get my cars serviced. I would recommend him More

by HICKS_JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review, JD! We take great pride in our customer service to make sure that our customers are completely taken care of in a fast and efficient manner to get you back on the road in no time! We're so happy to hear that Douglas was able to assist you during your visit with us and we look forward to any future business you'll have with us!

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