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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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April 03, 2020

Toyota service I’m pleased with the service I received but no one seems to be answer the phone for service on Friday April 3,2020 thanks again More

by MAPPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
March 31, 2020

tire rotation always professional and prompt enjoy doing business with this dealership would recommend to friends and family glad to be a part of the raybrandt More

by TDELANEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2020

GOOD. My experience was GOOD. waited (away from others) SERVICE WAS PERFORMED IN A TIMELY MATTER AND I WAS OUT OF THERE VERY QUICKLY. i WAS PLEASED More

by NCPUMILIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIM USUALLY DEALS WITH MY CAR. HOWEVER, HE WAS NOT IN THAT DAY, AND ANOTHER PERSON HELPED ME. i DON'T REMEMBER HIS NAME!BUT IN THE PASS, TIM bELLOWS ALWAYS HELPED ME, Tim Bellow
March 27, 2020

Managing recall Promptly waited on and prompt service for recalled item on the car.. people there are always friendly,, but professional atmosphere. That’s all I need More

by TYGERRAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2020 -

Toyota of Kenner responded

Thank you for the courteous review and for choosing Ray Brandt Toyota!

March 27, 2020

as always great service even with the short hours they have to work Harold who is usually my service rep was on vacation and I still received the care that I always receive More

by LSTOGNER
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2020 -

Toyota of Kenner responded

Thank you for this wonderful review! We are glad to hear that our service team still provided you with great service even with our shortened hours! At Ray Brandt Toyota and all Ray Brandt locations, we strive to provide the best customer service possible no matter what the situation may be. Thank you for choosing Ray Brandt Toyota!

March 25, 2020

New car service I came in for an oil change and tire rotation. My car was not given the complementary car wash once again. I was told it wasn't working. That is the s More

by KERRILDOTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2020

Not sure, there 2 hours with a scheduled appointment just for a oil change. Seems like a waste of time to make appointment, people talking in waiting area with no appointment seem to get out faster More

by JAKEPAUL3
Recommend Dealer
Yes
Employees Worked With
Brandon Selva
Apr 06, 2020 -

Toyota of Kenner responded

I am so sorry to hear that we didn’t hit the mark on your experience. We are committed to offering our customers nothing but the best service possible! We would love to get in touch with you so we can discuss what happened and see what we can do. May I ask what the best number to reach you at would be?

March 19, 2020

Awesome expierience for my 6 month check Everyone was super friendly. Tim got me set up immediately and got my truck in the back. It only took about 45 minutes for the whole process. Id defin More

by COULSTONR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow, Brandon Selva
March 18, 2020

Service call Time for 15Tundra service. Shiela ( as usual) very personal and VERY professional. She outlined what was scheduled and after exam by technician called More

by BBRUNNER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Toyota of Kenner responded

We are very happy to hear that we provided you with a great service experience. We love nothing more than hearing that we took care of our customers in the best way possible. Thank you for choosing Ray Brandt Toyota we truly appreciate your business!

March 18, 2020

was there for my 1 year maintenabce check up Everyone was nice. was in and out in less than 45 minutes. had to have my 1 year maintenance check up on my leased car More

by SWEE8329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Mar 23, 2020 -

Toyota of Kenner responded

Thank you for the great review! We are glad to hear that our service department provided you with great care! At Ray Brandt Toyota and all Ray Brandt locations, we strive to make each experience with us as enjoyable and EASY as possible! Thank you for choosing Ray Brandt Toyota!

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