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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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May 25, 2020

I have worked with Eric for several yearsand he has I have worked with Eric for several years and he has always been a pleasure to work My problems with my cars have always been taken care of in a tim More

by jayharney
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Toyota of Kenner responded

Hi Jay, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ray Brandt Toyota! We make it easy #RayBrandt

May 21, 2020

The reminders of our appointment scheduling of appointments were wonderful and we appreciated them. There was not a long wait when we came for our service, the service was great! The staff was ext More

by SHORS7
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Toyota of Kenner responded

Hello, Thank you for choosing Ray Brandt Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We make it easy #RayBrandt

May 20, 2020

It took 3.5 hours for routine maintenance. Everyone who arrived after me was helped before me and left before me. It was extremely disappointing. More

by chris.pendleton
Recommend Dealer
No
Employees Worked With
Douglas Montalbano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2020 -

Toyota of Kenner responded

Chris, we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please reach out to us directly. We'd like to see if there is anything we can do to turn this around for you.

May 19, 2020

The appointment was very easy to make, and Harold was very courteous. The time it took to install the recalled part in my car was surprisingly short. I was very pleased with the service More

by TCTILLMAN2003
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
May 20, 2020 -

Toyota of Kenner responded

Hello, Thanks for sharing your thoughts about your experience with Ray Brandt Toyota. We appreciate your business and hope to see you again soon! We make it easy #RayBrandt

May 18, 2020

I don't have to worry when I drop my car off! Shelia is doing an excellent job in service department. Thank you Mrs. Spadoni More

by SERITHASPADONI
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Toyota of Kenner responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We make it easy #RayBrandt

May 18, 2020

It’s okay friendly sometimes, the amount of time spent is decent pretty quick in and out, appreciate the breakfast in the morning. Thanks Bye More

by CTUIRCUIT
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
May 19, 2020 -

Toyota of Kenner responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, we will use your feedback to improve service here at Ray Brandt Toyota. We make it easy #RayBrandt

May 15, 2020

Great service from Ray Brandt Toyota I needed service on my Tundra and I received GREAT service from Ray Brandt Toyota at a great price and I will go back again. More

by LPALESTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Waguespack
May 17, 2020 -

Toyota of Kenner responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We make it easy #RayBrandt

May 08, 2020

I was impressed with how well everyone worked together to help me. I liked how the people helping me consulted other specialists to obtain additional information. I appreciated their kindness and integrity. More

by TIGERLILY838383
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
May 09, 2020 -

Toyota of Kenner responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Brandt Toyota. We make it easy #RayBrandt

May 08, 2020

Doug is my favorite in service! He is always very nice and professional and always gets me in and out so I can be on my way! Thank you Doug! More

by MGAG69
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2020 -

Toyota of Kenner responded

Thank you so much for your excellent review! We are so glad that Doug had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ray Brandt Toyota. Please don't hesitate to reach out if you need anything else. We make it easy #RayBrandt

May 07, 2020

With everything that is going on right now and fewer workers I was treated very well. I was assured my problem would be addressed. Great service. More

by JCLAPP916
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
May 07, 2020 -

Toyota of Kenner responded

Hi, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We make it easy #RayBrandt

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