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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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June 26, 2020

My appointment time was 1:00 p.m and I was greeted as soon as I drove up. There was no wait time to signed in. I received a call that my call was ready by 4:30 p.m. Again there was no wait time. I was v More

by MAMATILLIE89
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Toyota of Kenner responded

MAMATILLIE89, We are very happy to hear that you felt safe in our dealership! We are trying our best for that outcome! We appreciate your review and hope to see you again soon. Ray Brandt Auto Group #WeMakeItEasy

June 25, 2020

Angela Romain is the best!! This was one of the customer experiences I have had in years!!! I will be sending all my friends over to you guys⭐⭐⭐⭐ More

by COATS2COATES
Recommend Dealer
Yes
Employees Worked With
Angela Romain
Jun 26, 2020 -

Toyota of Kenner responded

Dear COATS2COATES, Thank you for your review of your experience with the Ray Brandt Auto Group. We are so glad to hear that you had an excellent experience when working with our team! We care about our customers and strive to provide them with top-notch customer service! Thank you for choosing Ray Brandt Auto Group! #WeMakeItEasy #RayBrandtAuto

June 25, 2020

Oil change and recall I deal with this dealer all the time and they are close to where I live. I think they are good and will continue to deal with them. More

by RGAUDIN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Toyota of Kenner responded

Dear RGAUDIN3, Thank you for your review of your experience with the Ray Brandt Auto Group. We take great pride in what we do and are happy to see that our team performed to the level that we always expect. Please don’t forget to share your experience with your friends and family and send them over to us so they can have the same experience you did! #WeMakeItEasy #RayBrandtAuto

June 25, 2020

Excellent service Every time I have visited Ray Brandt, service has been excellent. From arriving at the service entrance to checking out, all employees are extremely More

by DOLLYBREAUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Toyota of Kenner responded

DOLLYBREAUX, Your comments are so positive, but we were only given 1 star on the review. Please let us know how we can improve to a 5 Star rating. Thanks, Ray Brandt Auto Group

Jul 03, 2020 -

DOLLYBREAUX responded

Sorry, I meant to give 5 stars. I am always extremely pleased with service at Ray Brandt.

June 25, 2020

Tire rotation As is usual Doug Montalbano took very good care of me. He was courteous and helpful. It took a little longer than usual but I understand More

by JROME5@COX.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Toyota of Kenner responded

JROME5@COX.NET, Thank you for your review of your experience with the Ray Brandt Auto Group. We are so glad to hear that Doug provided you with a positive experience! We care about our customers and strive to provide them with top-notch customer service! Thank you for choosing Ray Brandt Auto Group! #WeMakeItEasy #RayBrandtAuto

June 20, 2020

Everyone is always extremely friendly and helpful. Once I didn’t realize I needed an appointment and they accommodated me despite my mistake. I wouldn’t go anywhere else! More

by CLAIRERAPHAEL3
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Jun 22, 2020 -

Toyota of Kenner responded

Dear CLAIRERAPHAEL3, Thank you for your review of your experience with the Ray Brandt Auto Group. We are so glad to hear that you always have an awesome experience when working with our service department! We care about our customers and strive to provide them with top-notch customer service! Thank you for choosing Ray Brandt Auto Group! #WeMakeItEasy

June 18, 2020

I was very pleased will my overall experience with Ray Brandt, they took the time to make sure my Tacoma was fixed the proper way More

by CHADVANDERBROOK
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Jun 18, 2020 -

Toyota of Kenner responded

Dear Chad, Thank you for your review of your experience with the Ray Brandt Auto Group. We take great pride in what we do and are happy to see that our team performed to the level that we always expect. Please don’t forget to share your experience with your friends and family and send them over to us so they can have the same experience you did!

June 17, 2020

I was very pleased with the way that the technician who was working on my vehicle came and explained to me what was going on. More

by CPGOUTIEREZ
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Landry
Jun 18, 2020 -

Toyota of Kenner responded

Dear CPGOUTIEREZ, We are so glad to hear that you had an excellent experience when working with our service department! We care about our customers and believe in always being upfront and honest with them! Thank you for choosing Ray Brandt Auto Group! :)

June 13, 2020

Very fast service. My car was finished in under an hour! Great service! Sales department was also amazing in getting me my first Toyota car! More

by RAPPC171
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Toyota of Kenner responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ray Brandt Toyota! We make it easy #RayBrandt

June 12, 2020

The service advisor was knowledgeable and informed me of what they were going to do. The waiting Area was situated to allow social distancing. The wait was reasonable. More

by CAROLMAY2
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2020 -

Toyota of Kenner responded

Thank you for choosing Ray Brandt Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We make it easy #RayBrandt

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