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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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June 26, 2020

Always a pleasure to come in for service and have Eric as my service writer he is very personable and honest, he knows my vehicles need as far as maintaining them More

by KENTPOLIZZI
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Toyota of Kenner responded

Dear KENTPOLIZZI, We are so glad to hear that you always have a positive experience when working with our service department! We care about our customers and believe in always being upfront and honest with them! Thank you for choosing Ray Brandt Auto Group. #WeMakeItEasy #RayBrandtAuto

June 26, 2020

Service was ok Need more professionalism. The mechanic who took my car for service was rude and didn’t practice social distance, didn’t wear a mask. Ok service More

by GEORGEFITZ27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Jul 03, 2020 -

Toyota of Kenner responded

GEORGEFITZ27, Thank you for bringing this to our attention! We will rectify the safety practices immediately! Ray Brandt Auto Group

June 26, 2020

Took my vehicle in right on time. Asked why I was there just to make sure they knew the correct service for the vehicle. My vehicle was ready in a very short time later, much sooner than expected. More

by STEVENCOSTA330
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Toyota of Kenner responded

Dear STEVENCOSTA330, Thank you for your review of your experience with the Ray Brandt Auto Group. We are so glad to hear that you had an excellent experience when working with our service department! We care about our customers and strive to provide them with top-notch customer service! Thank you for choosing Ray Brandt Auto Group! #WeMakeItEasy #RayBrandtAuto

June 26, 2020

My most recent visit was for service and I was very impressed with the mechanic who was working on my truck. I don't remember his name but the way he explained what was going on was very helpful. He al More

by CPGOUTIEREZ
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Toyota of Kenner responded

Dear CPGOUTIEREZ, Thank you for your review of your experience with the Ray Brandt Auto Group. We are so glad to hear that you had an excellent experience when working with our service department! We care about our customers and strive to provide them with top-notch customer service! Thank you for choosing Ray Brandt Auto Group! #WeMakeItEasy #RayBrandtAuto

June 26, 2020

Excellent service, knowledgeable employees, quality new & certified pre-owned vehicles, commitment to customers, & excellent personal service. I will return in the event that I need to purchase another vehic More

by CPGOUTIEREZ
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Landry
Jun 26, 2020 -

Toyota of Kenner responded

Dear CPGOUTIEREZ, Thank you for your review of your experience with the Ray Brandt Auto Group. We take great pride in what we do and are happy to see that our team performed to the level that we always expect. Please don’t forget to share your experience with your friends and family and send them over to us so they can have the same experience you did! #WeMakeItEasy #RayBrandtAuto

June 26, 2020

Routine check up....plus AC filter and front brakes Service rep was pleasant and explained issues as well as use of coupons and my extended warranty. Waiting area was clean and in accordance with COVID More

by SEUSTISM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Jun 26, 2020 -

Toyota of Kenner responded

Dear SEUSTISM, Thank you for your review of your experience with the Ray Brandt Auto Group. We take great pride in what we do and are happy to see that our team performed to the level that we always expect. Please don’t forget to share your experience with your friends and family and send them over to us so they can have the same experience you did! #WeMakeItEasy #RayBrandtAuto

June 26, 2020

Doug Mlntabano arranged for a replacement tire and scheduled my appointment. Tire replacement completed as scheduled and on my way. Great service by service dept. And Doug. Thanks. Paul More

by PJPOLLET
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Toyota of Kenner responded

Dear PJPOLLET, Thank you for your review of your experience with the Ray Brandt Auto Group. We take great pride in what we do and are happy to see that our team performed to the level that we always expect. Please don’t forget to share your experience with your friends and family and send them over to us so they can have the same experience you did! #WeMakeItEasy #RayBrandtAuto

June 26, 2020

Courteous, professional and expeditious.I choose Courteous, professional and expeditious. I choose Toyota’s as much for the service provided as I do the car. Timeliness is important to me. Thanks More

by JARTHURS1
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bellow
Jun 26, 2020 -

Toyota of Kenner responded

Dear JARTHURS1, Thank you for your review of your experience with the Ray Brandt Auto Group. We are so glad to hear that you always have an excellent experience when working with our service department! We care about our customers and strive to provide them with top-notch customer service! Thank you for choosing Ray Brandt Auto Group! #WeMakeItEasy #RayBrandtAuto

June 26, 2020

Great customer service experience.The service department Great customer service experience. The service department is staffed by professionals who take their job serious. Always deliver as promised and comm More

by WDOMINO
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Lawrence
Jul 03, 2020 -

Toyota of Kenner responded

WDOMINO, We appreciate you kind words about our Team Members! Thank you for your review and we hope this continues for another 12+ years! Thanks, Ray Brandt Auto Group #WeMakeItEasy

June 26, 2020

Harold Leblanc has been my service agent for 5 years. I trust him to tell me what service my Toyota needs so that it will last for many years. More

by MMLVITNER
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Jul 03, 2020 -

Toyota of Kenner responded

MMLVITNER, We are glad to hear about your trust in Harold. We appreciate your review and hope to see you for many years as well. Thank you, Ray Brandt Auto Group #WeMakeItEasy

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