Back

Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

Sort by
July 24, 2020

Harold from the service department called and we set up an appointment because of a recall on my vehicle. The recall was to replace the fuel pump. When I brought it in for service Harold set me up the the More

by POCHE101
Recommend Dealer
Yes
Employees Worked With
Alex Barre, Harold Leblanc
Jul 27, 2020 -

Toyota of Kenner responded

Thank you POCHE101 for your review! I'm happy to hear that your service needs were taken care of! We appreciate your loyalty! We will be here the next time you needs us! Thank you for the opportunity! Ray Brandt Auto Group #WeMakeItEasy

July 23, 2020

I had brought my vehicle in without an appointment and was still serviced very quickly by the trained service professionals in service. They made sure that I was well taken care of on my unannounced visit More

by LCBELILE
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Jul 23, 2020 -

Toyota of Kenner responded

Thank you for your review LCBELILE! We appreciate your service visit and are glad to hear that our Team Members took great care of you! We hope to see you for your next maintenance visit. Ray Brandt Auto Group #WeMakeItEasy

July 21, 2020

Very satisfied with the service the personal all ways very professional is my third time and this one I have to wait more time but I am happy because they always treat me right and I field welcome,thanks More

by KATTIAFERRERA
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlos Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Toyota of Kenner responded

KATTIAFERRERA, We appreciate your review! Thank you for the kind words about our Team Members! We hope to see you for your next service visit. Ray Brandt Auto Group #WeMakeItEasy

July 20, 2020

service very pleased with the service - and with Harold my service tech - thanks you would recommend ray brandt anytime - very helpful HAROLD WENT OUT O More

by NICHOLAS677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Jul 20, 2020 -

Toyota of Kenner responded

NICHOLAS667, We are very pleased to hear about your recent service visit. I'm glad to hear Harold was so helpful! We look forward to seeing you for your next schedule maintenance. Ray Brandt Auto Group #WeMakeItEasy

July 16, 2020

Service was greatuntil I my wife turned on the radio and the volume was at its maximum which blew us away. It had my 4year old grandson screaming for 5 minutes! This is sad practice. More

by ROSS5936
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Toyota of Kenner responded

ROSS5936, We are happy to hear your service went well. However, the radio issue is not one I'm happy about, but I am glad that you let us know. I will send your review to Management. Thank you for your review! Ray Brandt Auto Group

July 15, 2020

Purchased a new battery but they didn’t bother to clean the battery terminals. Typically that the first you would do prior to installing a new battery. More

by SAM
Recommend Dealer
No
Employees Worked With
N/A
Jul 15, 2020 -

Toyota of Kenner responded

SAMELARA, I have sent your review to Management. We will follow up soon. Thank you for letting us know about this issue. Ray Brandt Auto Group

July 15, 2020

Everything was great! Everyone I come to Ray Brant Toyota Eric’s always pleasant to deal with. I didn’t get the other gentleman’s name tat also helped but he was awesome too. The cashier also did a good job. More

by FORET112
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Toyota of Kenner responded

FORETT112, Thank you for your kind words about our Team Members. We appreciate your review and look forward to your next service visit. Ray Brandt Auto Group #WeMakeItEasy

July 14, 2020

Sheila is the greatest has the patience of a Saint no matter how busy she is. Always so kind. Every dealership needs a Sheila. When you call Sheila for any type of question or appointment she answers he More

by Pattie Poehl
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Toyota of Kenner responded

Thank you Pattie Poehl for your service review. We appreciate your kind words about Sheila and are glad you are receiving great customer service! Ray Brandt Auto Group #WeMakeItEasy

July 09, 2020

I always have received friendly, reliable, and helpful service from Ray Brandt. I’ve happily purchased two vehicles from RB and will gladly continue to bring my vehicles here for service. More

by MHSYLVESTER
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Toyota of Kenner responded

Thank you MHSYLVESTER for your kind words about our Team Members! We appreciate your loyalty and are thankful we have earned your trust! Ray Brandt Auto Group #WeMakeItEasy

July 07, 2020

Friendly and helpful staff very professional and knowledgeable I was informed that I didn’t need to have my oil changed as that service was performed when I bought a new tire. They could have run u More

by LNAQUIN2
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Toyota of Kenner responded

LNAQUIN2, we appreciate your kind words about our Team Members and are happy to see our Team showing honesty with customers! We will see you on your next oil change! Ray Brandt Auto Group #WeMakeItEasy

...
131
...