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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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November 13, 2023

It was great service. They got my car in quick and got it back to me quick and fixed my issue. Chris mcclary is awesome at his job. More

by loganbecnel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris McCleary
Nov 16, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 10, 2023

Doug was a pleasure to work with. Appreciated the shuttle service. Only thing to make it better would be a car wash More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Takiyah Cavilear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Toyota of Kenner responded

Thank you for your review of Ray Brandt Toyota! We're glad to hear that your experience with Doug was pleasant and that you appreciated our shuttle service. Your suggestion about including a car wash is valuable, and we'll pass it along to management as we continually strive to enhance our services. We aim to provide the best possible experience for our customers, and feedback like yours is essential in this process. Thank you for choosing us for your automotive needs, and we hope to see you again soon! Ray Brandt Auto Group #WeMakeItEasy

November 09, 2023

Service department was very helpful, kind and friendly. They was able to fix the issue without having to replace anything. More

by Arellanopm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Toyota of Kenner responded

Thank you for your kind words about our service department at Ray Brandt Toyota! We are very glad to hear that our team could address and resolve your vehicle's issue efficiently without the need for replacements. Providing helpful, kind, and friendly service is our top priority, and it's gratifying to know we hit the mark for you. We appreciate your trust in us and look forward to assisting you with any future service needs. Drive safely and enjoy your smoothly running vehicle! Ray Brandt Auto Group #WeMakeItEasy

November 08, 2023

Awesome dealership Doug is wonderful it's never a long wait, and every one is friendly and helpful. More

by KAROLCOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Toyota of Kenner responded

Thank you for your wonderful review! We're thrilled to hear that Doug and the rest of our team made your visit to Ray Brandt Toyota such a positive experience. Providing friendly, helpful service in a timely manner is something we strive for with every customer, and it's great to know we hit the mark with you. Your feedback is truly appreciated, and we look forward to continuing to provide you with the same level of service in the future. Thank you for choosing us and for taking the time to share your experience! Ray Brandt Auto Group #WeMakeItEasy

November 08, 2023

Toyota Solara 16 years ago at Ray bryant. I have always had excellent service from this dealership Harold and Sheila have always had my best interest at heart and I feel like I'm and excellen More

by TILLIECLARK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Toyota of Kenner responded

Thank you so much, Tillie, for your loyalty to us over these 16 years since purchasing your Toyota Solara! We're very happy to hear you've consistently received excellent service from Ray Brandt Toyota. It's particularly gratifying to know that Harold and Sheila have always looked after your best interests and made you feel confident and cared for when your car needs servicing. Your trust and satisfaction are incredibly important to us. We look forward to continuing to provide you with one-of-a-kind service for many more years to come. Thank you for being a valued member of our Ray Brandt family! Ray Brandt Auto Group #WeMakeItEasy

November 04, 2023

Professional work, but it took a very long time (considering that I had made an appointment). More

by tomsaquet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez
Nov 14, 2023 -

Toyota of Kenner responded

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our work to be professional – that's always our aim. However, we understand that your time is valuable, and we apologize for any longer than expected wait, even with an appointment. We continually strive to improve our efficiency and customer experience, and your input is crucial in this process. Your patience and understanding are greatly appreciated, and we look forward to providing you with a swifter service experience on your next visit. Thanks for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

November 02, 2023

Brett was great to work with. He truly went above what was expected. He obviously cares about the quality of his work and meeting the clients expectations. His honesty and commit More

by Paula Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez
Nov 06, 2023 -

Toyota of Kenner responded

Paula, we're incredibly grateful for your review highlighting Brett's exceptional service. It's truly rewarding to hear when a member of our team has gone above and beyond to ensure the quality of work and fulfillment of our clients' expectations. Brett's dedication, along with his honesty and commitment to outstanding customer service, are the cornerstones of our values. We're also pleased that our skilled service mechanics have contributed to your Camry running smoothly. Your continued trust in Ray Brandt Toyota is the best compliment we could hope for. Thank you for choosing us, and we look forward to seeing you and your Camry again! Ray Brandt Auto Group #WeMakeItEasy

November 02, 2023

Very efficient and friendly. Knowledgeable people to help with any questions you may have. Highly recommend! More

by SMATHERNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Toyota of Kenner responded

We're delighted you had an efficient and friendly experience at Ray Brandt Toyota! It's wonderful to know that our team's knowledge was a valuable resource in answering your questions. Your high recommendation is greatly appreciated, and we're inspired to continue providing this level of service to all our customers. Please don't hesitate to reach out if you need further assistance or have more questions in the future. Thank you for your support, and we look forward to your next visit! Ray Brandt Auto Group #WeMakeItEasy

November 01, 2023

Serviced my vehicle right away. Did a good job explaining recommendations. I was very pleased with my service visit. More

by HPSTPIERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Eddlestone
Nov 02, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us! We're glad that your service visit was efficient and informative. Our team always aims to ensure that our customers are fully aware of any recommendations, prioritizing transparency and understanding. Your satisfaction is our top priority, and it's great to know that we met your expectations. We appreciate your trust in Ray Brandt Toyota and look forward to serving you again in the future. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

October 27, 2023

They help their customers in a timely manner. Very helpful and very friendly. Have a nice area for customers to wait. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Toyota of Kenner responded

Thank you for sharing your positive experience with us, Debbie! We pride ourselves on delivering timely and efficient service, and it's fantastic to know that our team lived up to this standard during your visit. Ensuring that our customers are treated with friendliness and professionalism is paramount to us. We're pleased to hear that you found our waiting area comfortable and welcoming. Our goal is to make each visit as pleasant and seamless as possible. We appreciate your trust and hope to see you again for any future automotive needs! Ray Brandt Auto Group #WeMakeItEasy

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