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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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August 19, 2020

I,was well please with the service I got I call and your team member Alison was very helpful and the day the person that wait on me was very pleasant to More

by ejames483
Recommend Dealer
Yes
Employees Worked With
don't know his name he was the when u come in to service
Aug 19, 2020 -

Toyota of Kenner responded

ejames483, We are happy to hear that you were pleased with your Service visit! Thank you for your kind words about our Team Members! We hope to assist you with all of your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

August 19, 2020

Normally I receive very good service and with this being my last service under the Toyota Care I thought they would be very through just to make sure everything is working and function. I felt rushed in and More

by Shelly22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Toyota of Kenner responded

Shelly22, I apologize that you were disappointed in your service visit. I will bring it to the attention of the Service Manager. We have suspended the car wash for the time being to have the least amount of employees in and out of your vehicle during this time. Thank you for sharing your review. Ray Brandt Auto Group

August 18, 2020

Eric was very helpful and made sure I was inconvenienced as little as possible while they determined what was wrong with my vehicle. Very professional. More

by susan31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Toyota of Kenner responded

Thank you susan31 for your wonderful review! I'm glad to hear that Eric too great care of you and your vehicle! We hope to assist you again when needed! Ray Brandt Auto Group #WeMakeItEasy

August 18, 2020

Erick is always Great fitting us in & getting Appointments on 2 cars on Saturday for oil changes! Finished & on our way home in 1 1/2 hr. More

by BAGLIOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Toyota of Kenner responded

WoW! Thank BAGLIOG for this wonderful Service review! We are glad to hear that Eric is able to schedule both on your vehicles on the same day for your convenience and in a timely manner. We appreciate your loyalty and looks forward to assisting you with all of your vehicle needs! Ray Brandt Auto Group #WeMakeItEasy

August 18, 2020

It didn't take as long as intisapated. Very nice and friendly staff. Was recommended to have other services which I had done. Very pleased. More

by dfscott57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Toyota of Kenner responded

dfscott57, We are very happy so see how pleased you are with your service visit! Thank you for you kind words about our Team Members! We hope to assist you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 18, 2020

Glad I had to make a appointment and service was perfect . Hopefully when the this virus is past us the company will keep some of the rules for scheduling maintenance More

by CHARNETTE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Aug 19, 2020 -

Toyota of Kenner responded

Thank you CHARNETTE5 for your review! We hope to assist you again in the future! Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 18, 2020

Everyone was very nice and the repairs were handled professionally. I appreciated the quick service inside the office. Very professional and very friendly employees. Hates off to Christine and Joanna i More

by proudmama2324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna, Christine
Aug 19, 2020 -

Toyota of Kenner responded

Thank you for your review proudmama2324! I'm glad to hear that our Team Members took great care of your and your vehicle! We hope to assist you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 17, 2020

Ray Brandt Toyota service department is always clean and comfortable. They are professional and timely in servicing the vehicle. The service representatives are competent in assessing the service needs of More

by FLAMBEAUX813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Aug 17, 2020 -

Toyota of Kenner responded

Thank you FLAMBEAUX813 for the kind words about our service department! I'm glad to hear that our Team Members are professional and timely. We appreciate your loyalty and hope to assist you again in the future. Ray Brandt Auto Group #WeMakeItEasy

August 17, 2020

Mr Montalbano was very kind and helpful with my service visit. He had everything taken care of it was so simple and easy for my first visit. More

by atquijano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Toyota of Kenner responded

We are thrilled that your first visit with us was "so simple and easy", atquijano! Thank is exactly what we strive for! I'm glad to hear that Mr. Montalbano was so helpful! We hope to assist you again in the future. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 14, 2020

Wonderful experience, won't go anywhere else. Friendly and professional. Explained everything in detail on the purchase and service of vehicle was timely and accurate More

by Iskanso
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Romain
Aug 14, 2020 -

Toyota of Kenner responded

We truly appreciate your review Iskano! Thank you for the kind words about our Team Members! We thank you for your loyalty and hope to continue assisting you in the future! Ray Brandt Auto Group #WeMakeItEasy

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