Back

Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

Sort by
August 27, 2020

I was told that a part would be ready on a certain day, and I had an appointment for 8 a.m. When I arrived, I was told that the part was not there. Why didn't someone call me and tell me? More

by MCCALL70115
Customer Service
Recommend Dealer
No
Employees Worked With
Don't remember.
Aug 28, 2020 -

Toyota of Kenner responded

MCCALL70115, We do apologize for this inconvenience. After looking further into your concern, the assembly that was needed was ordered and did come in. Unfortunately, a second part that was needed did not come with the assembly that was ordered. It has been ordered and we will contact you as soon as we receive it. Again we do apologize. Ray Brandt Auto Group

August 26, 2020

Over a period of many years l have patronized all local Toyota dealerships. Ray Brandt is by far the best. I have constantly gotten the service here that I’m satisfied with. More

by MRRELEETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Aug 26, 2020 -

Toyota of Kenner responded

Thank you MRRELEETS for your very complimentary review. We appreciate your loyalty and will continue to offer you the service you have come to expect from Ray Brandt. We look forward to your next visit. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 24, 2020

The service is always great! I will continue to have my Rav 4 serviced at the Ray Brandt Toyota dealership. They are always very honest. Thanks for that! More

by JDLACOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Aug 25, 2020 -

Toyota of Kenner responded

Thank you for your review of our service department, JDLACOUR! We appreciate your kind words and look forward to assisting you for your next visit. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 24, 2020

I was treated like family!Enjoy My Stay at Ray Brandt I was treated like family! Enjoy My Stay at Ray Brandt Toyota, This Dealership has earned my business they are excellent at what a they Do They lov More

by NIKLIAPTSIOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Bellow
Aug 25, 2020 -

Toyota of Kenner responded

Thank you NIKLIAPTSIOS for your wonderful review of our service department! We appreciate your very kind words and look forward to your next visit. Yes, we do love our customers! Ray Brandt Auto Group #WeMakeItEasy

August 21, 2020

I have used the service department often. They provide Friendly, high quality, good service. They care about customers. Have been enjoying the service which maintain my car well. More

by GSWBRAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Toyota of Kenner responded

Thank you GSWBRAIN for your wonderful review! Thank you for choosing and trusting us to keep your vehicle in top notch shape! We appreciate your kind words about our Team Members! We look forward to assisting you again in the future. Ray Brandt Auto Group #WeMakeItEasy

August 21, 2020

Love how friendly everyone is, and how professional they are, and how great they have been with me, specially my sales man Mr.Pat brown. More

by KARARA76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Woody Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Toyota of Kenner responded

Thank you for your very kind words about our Team Members, KARARA76! We appreciate you choosing us for your vehicle needs and we look forward to assisting you again in the future. Ray Brandt Auto Group #WeMakeItEasy

August 21, 2020

I had a appointment for recall on car. After get there say they don’t have the part. Someone should have called to cancel the appointment More

by lilbit12367
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Erick Burgess Sr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Toyota of Kenner responded

lilbit12367, Thank you for bringing this to our attention. I have sent your review to the Service Manager and to Management so we can address this situation. Ray Brandt Auto Group

August 20, 2020

They were able to diagnose and fix my problem. Wait time was not a problem. Everyone was courteous, friendly and all wore masks which made me feel comfortable. I will return for future service. More

by MADELINE70065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Aug 21, 2020 -

Toyota of Kenner responded

MADELINE70065, We are very happy that you felt comfortable during your service visit. Thank you for you kind words about our experience with us. We look forward to assisting you again in the future. Ray Brandt Auto Group #WeMakeItEasy

August 20, 2020

Chad was a great help and very pleasant to be around. Between him and Woody, my experience there was smooth and they were both very accommodating! More

by HOLLINS_LATANYA17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Legnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Toyota of Kenner responded

HOLLINS_LATANYA17, We are thrilled to hear that our Team Members offered you a truly exceptional experience. We strive to accomplish that with every customer. We look forward to assisting you again when needed. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 20, 2020

The service and cashiers were friendly and professional. They gave excellent service. I have bought 3 vehicles from this location. I only get my service from this location. More

by ROSADUCOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Toyota of Kenner responded

ROSADUCOS, We really appreciate your loyalty and your kind words about our Team Members! We look forward to assisting you with all of you vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

...
127
...