Toyota of Kenner - Service Center

Excellent service, timely and good social distancing. I noticed extra efforts to assist a non-english speaker and an elderly client. Kindness seems to be a hallmark! noticed extra efforts to assist a non-english speaker and an elderly client. Kindness seems to be a hallmark! More

Easy in and out had to wait 15 minutes for a porter when done but I was not in a hurry Warranty work done no charge done but I was not in a hurry Warranty work done no charge More

Tim is the best service advisor ever. Honest, depenable and makes you feel like you are valued customer. Treats you like family. Service is always fast. and makes you feel like you are valued customer. Treats you like family. Service is always fast. More

I been to multiple different dealerships and this one is my favorite. Super friendly and professional employees. They definitely always make sure you are taken care of. Also very fast service too! my favorite. Super friendly and professional employees. They definitely always make sure you are taken care of. Also very fast service too! More

Extremely unsafe coronavirus situation at this dealership. There were multiple employees with a mask not covering their noses, additional multiple employees with masks pulled completely down below dealership. There were multiple employees with a mask not covering their noses, additional multiple employees with masks pulled completely down below their chin and never once pulled them up to cover their mouth or their nose and additional multiple employees who did not have a mask on at all. All of these employees were dealing with customers or walking through the customer waiting area. There was also a customer in the waiting area that never pulled his mask over his mouth and nose for the hour he was there and no employee ever asked him to do so. Besides service was terrible. I had a scheduled appointment and was on time and it took over 90 minutes to change the oil and rotate my tires. Then they did not wash my vehicle even though it is supposed to be included with the service I received. I doubt that they did any sanitizing of my vehicle either. I have bought 3 vehicles since 2007 from this dealership and have always used them for all the scheduled maintenance on these vehicles. NEVER AGAIN! They clearly do not care for the safety of their customers. More

Received recall notice, made appt, arrived as scheduled, repaired and got it back as promised. Service was professional, timely as promised and folks were friendly repaired and got it back as promised. Service was professional, timely as promised and folks were friendly More

Not too happy. Went there was jerking in my car Tim said I had to make a appt. That's what I did. Was told I had to leave my car but it couldn't be done on a Saturday. This was the purpose of making a appt. I had to make a appt. That's what I did. Was told I had to leave my car but it couldn't be done on a Saturday. This was the purpose of making a appt. More

Always professional. Always excellent customer relationships....always with a smile. Ray Brandt Toyota is fortunate to have Harold LeBlanc. He values and appreciates and knows his customers - rat relationships....always with a smile. Ray Brandt Toyota is fortunate to have Harold LeBlanc. He values and appreciates and knows his customers - rather, his friends who are loyal customers. More

Doug was fantastic. Great as is. Class style professionalism, efficient, effective, very friendly, easy to use. absolutely superb. Thank you Doug was fantastic. Great as is. Class style prof professionalism, efficient, effective, very friendly, easy to use. absolutely superb. Thank you Doug was fantastic. Great as is. Class style professionalism, efficient, effective, very friendly, easy to use. absolutely superb. Thank you More

Harold was super helpful and friendly made it so easy and much quicker than I thought i will ask for him again thanks so much much quicker than I thought i will ask for him again thanks so much More