Back

Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

Sort by
September 15, 2020

Harold is always very helpful and the service is done right and in a timely manner. I will always bring my car in for services. Keep up the good work. More

by TMARCOMB
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Sep 16, 2020 -

Toyota of Kenner responded

Thank you TMARCOMB for your review of your service visit with Harold. We appreciate your kind words. We hope to assist you with all of your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

September 11, 2020

I came in with no appointment and they were able to take of me, with no problem very fast and courteous. Would come back again. More

by RAYDANIELLE79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Sep 11, 2020 -

Toyota of Kenner responded

RAYDANIELLE79, We appreciate your kind words about your service visit. We are glad to hear that you and your vehicle were taken care of. Thank you for choosing us and we hope to assist you again in the future. Ray Brandt Auto Group #WeMakeItEasy

September 11, 2020

Everyone here is wonderful, especially Mr. Harold and Tim. As short staffed as they are, due to COVID 19, they still go out of their way to accommodate. I literally have Lakeside Toyota across the street More

by CCHAL13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Bellow, Harold Leblanc
Sep 11, 2020 -

Toyota of Kenner responded

We thank you for sharing this review CCHAL13! Your trust in our Team Members is a huge compliment. We look forward to assisting you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 10, 2020

I was pleased with the quick service provided by Sheila my Service Manager and John my mechanic. The work I needed done was completed in about 2.5 hours and I was on my way! More

by AKCMJ2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John (mechanoc)
Sep 10, 2020 -

Toyota of Kenner responded

Thank you AKCMJ2003 for sharing your service experience with us. We are thrilled to hear your kind words about our Team Members, Sheila and John. Thank you for choosing us for your service needs. Ray Brandt Auto Group #WeMakeItEasy

September 09, 2020

I got their one day prior to my appointment thinking it was for today. Supervisor was able to take care of me if I was able to wait. I did wait and he finished my vachile well before the time He said it w More

by IKKSUK
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Sep 09, 2020 -

Toyota of Kenner responded

We are happy to hear that you were taken care of, even if it was a day early, IKKSUK! Thank you for sharing your service experience and we look forward to assisting you with all of your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

September 08, 2020

What made my experience so wonderful was the charming personality of Tim Bellow. He was very professional and informative with the added services I needed to addresson my vehicle. More

by C.ZELENKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Sep 08, 2020 -

Toyota of Kenner responded

Thank you C.ZELENKA for your review of your service visit. We are thrilled to hear that Tim took care of you and your vehicle's needs. We look forward to your next visit. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 08, 2020

Great Service! Was concerned about social distancing, but it was good. As usual Tim was helpful and pleasant to work with. Wait was not too long. More

by DBROOKS.BRUNO
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Sep 08, 2020 -

Toyota of Kenner responded

We appreciate your service review DBROOOKS.BRUNO. We are glad to hear that Tim was able to take care of you and your vehicle's needs. We will see you on your next visit. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 08, 2020

Excellent service, dropped my car off the night before and it was ready the next day by noon. Very fast and great work , never had an issue with the service dept. More

by DALAMBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Toyota of Kenner responded

Thank you DALAMBERT for your review of our service department. We are glad to hear that you found the night drop off process useful. We appreciate your kind words and look forward to assisting you with all of your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

September 04, 2020

Happy with actual service and service team. Not Happy: Happy with actual service and service team. Not Happy: I had a $67.50 charge on the invoice on the line item for "recall". Why would i be charged More

by 8024007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Sep 08, 2020 -

Toyota of Kenner responded

Thank you 8024007 for bring this to our attention! We do apologize for the oversight! Danny, the service manager, said he spoke to your last week about correcting this. If there is anything else we can do, please let us know. Thank you for allowing us to resolve this issue. Ray Brandt Auto Group

Sep 20, 2020 -

8024007 responded

Thank you Ray Brandt !! I appreciate the prompt action to correct this issue. Handled with courtesy, promptness and without any incident. Tim was great not only with the actual vehicle service but also with the handling of the invoice issue. Tim was responsive, professional and promptly corrected the issue. I cant ask for anything more. Thank you!! see you at next service interval. John OB

September 04, 2020

Harold Leblanc took special care ofmy needs. He Harold Leblanc took special care of my needs. He determined I needed a new battery and found I was still in warranty, saving me $. He also directed More

by SHOOK60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Sep 08, 2020 -

Toyota of Kenner responded

We are glad to hear that Harold took such great care of you, SHOOK60! We hope to assist you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

...
125
...