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Toyota of Kenner - Service Center

Kenner, LA

4.5
2,118 Reviews

2,118 Reviews of Toyota of Kenner - Service Center

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September 22, 2020

Friendly, professional service. Excellent followup. I'll be recommending Ray Brandt Toyota to anyone in the market for a Toyota. And I'll be returning, as well. More

by DCC125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Hassan
Sep 22, 2020 -

Toyota of Kenner responded

Thank you DCC125 for your recommendation. That is the largest compliment we can receive. We appreciate your kind words and look forward to assisting you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 22, 2020

I arrived and left within an hour. I was Grateful for attention to COVID spacing and masking. Attendant was courteous and listened to my requests More

by MCDONCR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Sep 22, 2020 -

Toyota of Kenner responded

Thank you for your review of your service visit MCDONCR. We are glad you felt comfortable in our dealership. We look forward to assisting you again in the future. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 21, 2020

The dealer did not have the part I needed so I must return when the part arrives. Not good inventory, so it seems. That's all. More

by JOSEPHSERIO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Bellow
Sep 24, 2020 -

Toyota of Kenner responded

Thank you for sharing your experience JOSEPHSERIO7. We apologize that we did not have the part that was needed in stock. We do make every effort to stock frequently used parts, however, we are unable to stock everything. Please let us know how your visit goes once your part arrives. Again, we apologize for the delay and the inconvenience. Ray Brandt Auto Group

September 20, 2020

My check engine light came on with a message telling me to see my dealership. I telephoned my service person and was told to bring my car in right away. They diagnosed and corrected the problem for me ri More

by SUZANNEBERTHIAUME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Sep 21, 2020 -

Toyota of Kenner responded

SUZANNEBERTHIAUME, Thank you for your review of your service department. We are thrilled to hear that our Team took care of your vehicle need immediately. We hope to continue to assist you with your vehicle needs. Thank you for trusting us. Ray Brandt Auto Group #WeMakeItEasy

September 19, 2020

Excellent service miss the donuts, shelia was excellent explained everything i needed to have done to the car, no point system us the only thing I would suggest! More

by WDYER24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Toyota of Kenner responded

Thank you WDYER24 for your review of your service visit. We can't wait until we can bring back those amenities too! We are glad to hear that Shelia took great care of you and your vehicle. Thank you for choosing us. Ray Brandt Auto Group #WeMakeItEasy

September 18, 2020

This dealership's service department is a truly talented, and dedicated group. I have a high level of trust, and confidence in all of them! More

by tigerhutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Leblanc
Sep 18, 2020 -

Toyota of Kenner responded

Thank you tigerhutch for your wonderful review of our service department. We appreciate your very kind words about our highly trained Team Members. We thank you for your loyalty and your trust. Ray Brandt Auto Group #WeMakeItEasy

September 18, 2020

The Team at Ray Brandt Toyota was very friendly and helpful. I had a check engine light that came on and they were able to take of the problem. Thanks again More

by dducote663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex , Harold Leblanc
Sep 21, 2020 -

Toyota of Kenner responded

Thank you dducote663 for your review of your service visit. We appreciate your kind words about our Team Members. We hope to assist you with all of your vehicle needs. Thank you for trusting us. Ray Brandt Auto Group #WeMakeItEasy

September 16, 2020

always fast and efficient service. Harold Leblanc is the best he keeps me informed and always makes it easy to fit my maintenance requirement into my schedule More

by LSTOGNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Sep 16, 2020 -

Toyota of Kenner responded

We appreciate your service review, LSTOGNER. We are thrilled to hear that Harold takes care of you and your vehicle. Thank you for choosing us for your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

September 16, 2020

Brought my car for oil change, tire rotation and recall. It took so long since 10 am, that I had to come the next day. More

by brwala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Toyota of Kenner responded

Thank you brwala for your review. Usually oil changes and tire rotations are a quick service. Recalls, however, can take longer, depending on the type of recall and the availability of parts. We thank you for hanging in there with us as we performed the recall for you. We hope to assist you again in the future. Thank you for choosing us. Ray Brandt Auto Group

September 16, 2020

I have always had a great experience with Ray Brandt . From the time of my purchase. Especially Shelia LeBlanc, so professional and courteous. Terrific Lady ! More

by ntumminello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Toyota of Kenner responded

Thank you for your wonderful review ntumminello! We appreciate your kind words about our Team Member Shelia and look forward to assisting you again in the future. Ray Brandt Auto Group #WeMakeItEasy

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